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Business Profile

Delivery Service

Emile Express

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Delivery Service.

Reviews

This profile includes reviews for Emile Express's headquarters and its corporate-owned locations. To view all corporate locations, see

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Emile Express has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 20 Customer Reviews

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    Review Details

    • Jennifer F

      Date: 20/10/2024

      First I got a notification that my package had been delivered. I checked the front door and no package was there. The next afternoon it was but unfortunately one of my parcels was missing. I checked with the site I ordered from, the checked into it and states the item was packed and shipped.

    • Sherry L

      Date: 05/10/2024

      ***** ******* ***** They stated they were at my building last Monday and could not find an access code. Right beside the intercom is a huge board with every Unit # and the access code right beside it. The ***** didn't even look, if he was even here at all! Still waiting for my pkg! **** **** *** **** ********

    • Brad U

      Date: 30/09/2024

      Twice now they just throw a package in the driveway. Not an acreage, just a regular garage front home. With packages getting stolen from a doorstep, how are they safe in my driveway? Last one was left in the rain!

    • ALR R

      Date: 21/09/2024

      They do not have a CUSTOMER SERVICE NUMBER OR ANY WAY OF CONTACTING THEM. Their delivery person cal at QUARTER AFTER MIDNIGHT. Asked for the ring number. Gave it to them and they never even rang up or call back to check ???? WORST SERVICE EVER. ** *** *** **** ******** IT IS COMPLETELY UNACCEPTABLE TO NOT RING OR DELIVER MY PACKAGE.

    • Jason C

      Date: 20/09/2024

      Horrible delivery *******, tracking is a joke *** ** ** *** *******.
      They have several of my packages as our for delivery in Toronto but yet I live 3 hours away from Toronto.

    • Jamie M

      Date: 18/09/2024

      *** ******* * *** *** ** **** ******* ** **** they do not care if their packages get delivered. I had a package that was supposed to be delivered on monday September 15th 2024. The driver failed to come to my door and sent me a picture saying that he could not find the address. So I opened a claim with the company.And i'm not even sure if I was talking with a human or a chat bot. But whatever it was , they claimed that my package would be delivered on wednesday september 18th, They failed again claiming that the driver was nowhere near the pick up spot for my delivery. If the company cannot guarantee the safe trafficking and delivery of a package they should not be **** ** ***** ** a delivery company. *** *** * ************** ** ****** *** **** **** **** ****** ** *** *** ***** *** ******* ********* ******* ****** ******** ****** **** ******** *********** ******* they will not give any care. In the world about your delivery. That's my experience with this company over the past three days. * ** *** ***** **** ** *** ******* all they've sent me is just excuse after excuse *** *** ***** ***.

    • Gayan R

      Date: 28/08/2024

      Driver cannot read the address for delivery. Even website doesn't have any information even address related to pick up. ***** ******** ******* ****

    • Dane H

      Date: 10/08/2024

      The delivery driver *** ****** ******* ******* ******* ***** The driver can't read a simple address label and then **** to me on the phone. At first he said their was no buzz number on the package for my apartment. He sent me a photo and it had it right on the package after my initial address. So I called him and he said he couldn't get in because of no call box number. He told me he called and texted me many times but I ignored him. In my call logs he called me once and left one text. I couldn't answer because I was driving. *** **** **** **** ** ************** ****** **** * *** ** **** ***** *** **** *** ** *** ********* ******* ** *** *** ********** ******* he didn't deliver the package. In the future please make sure your delivery drivers can read basic address and delivery instructions before giving them the job.
      Sincerely **** ***** * an unsatisfied costumer.

    • Patricia P

      Date: 09/07/2024

      This is my second time dealing with Emile ,i I’m having horrible experience, *** ** ******* *** *** *** ******* ** ****** * ***** ********** *** **** ******* ** ***** ******* ** ** *** ** ***** ** ***** ****** **********.
      To be honest… this is truly unbelievable
      They have show no sense of responsibility in there line of work , not even contact number on there website is provided for customer to contact them, someone needs to do something to insure better service in nearest future.
      ******** ******* **** *****

    • Razia E

      Date: 17/06/2024

      * **** ***** *** * **** **** *** ****** ** *** *** **** *******. I had a terrible experience with one of its drivers. He parked his car in front my residency building and exactly in front of our car and blocked us. When I asked him to move his car to parking area and clean the pathway for our movement he came to my window and started shouting and insulting me regularly. I got out from the car and told him he was not allowed to speak like this with me and then he started filming me and coming very close to my face. I asked him a number of times to stop filming and mentioned it was ********** but instead I just saw him smiling. I told him I would call police and he did not even care. It was a very scary moment. I searched a lot in the website of the company to make complaint but in the website there is no place for complaint. I am sure I never never will be a customer to such a company.

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