Reviews

Review Details

• Review fromChanelle M

  Date: 19/03/2025

  1 star
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  I hired them to move my belongings from Toronto to Halifax. I signed my contract and put a deposit down Feb 15, 2025. I told them that I needed my stuff delivered the first week of March as that is when I took possession my new apartment on Halifax on March 1. In my contract it states I have a 5-14 window for delivery.
  My belongings were then picked up March 5 from my storage locker in Toronto. It is currently March 19th and I can't even get anyone at Easy Moving to call me back. I have sent numerous emails and occasionally I get one back asking me to be patient. Today it has been 32 days since I signed the contract and I still do not have any sense when my belongings will be delivered. Not only that I do not know where any of my stuff is!
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• Review fromLorraine A

  Date: 22/11/2024

  1 star
  I 100% do NOT recommend this company for moving. They damaged two walls and left debris on the floor. After reporting (email and text) the damage to Kevin A. “general manager” I heard nothing back. When I called Kevin’s number, someone answered and claimed that Kevin “does not take calls”. When I asked about compensation for the damage, the person said a “special person” would be “investigating”….. yep sounds totally bogus. Anyway he assured me I would hear back by Friday….. we shall see! ** *** **** **** *********

• Review fromSrini I.

  Date: 21/08/2024

  1 star

  Srini I.

  Date: 21/08/2024

  I contracted them to move from Brampton ON to Akron Ohio. They pickedup the items on Aug 15th and over phone promised will deliver within Aug 18th. When it was picked up and in their warehouse, they quoted the contracted and delivered it only on Aug 21st. Which was only the tip of the iceberg problems that awaited. Their quote is misleading to say flat $3999 USD and then later itemized the items to list out the price. Other companies that I asked a quote were trying to do either a virtual call or the only company just took the items I listed as a list to get an approximate quote and put it as contract. The company manager Yuri when dropping off item was rude saying you should have read the contract. I contacted them several times in between with no proper answer. They charged $60 for a trash can and if they were going to itemize and do it that way then I would have been cautious.
  Do not deal with this company. They will be nice until they pickup your items. Then they start dictating terms. Many companies asked if the company I hired was part of a movers association. These guys are not. The reason is their ethic.

  Easy Moving

  Date: 04/09/2024

  Hello *****. On multiple occasions you were told that the flat rate provided is based on a list of items that you provide us with and that are written in your contract, should you have additional items (doesn't matter what they are, there will be extra charges) If you had taken the time to properly read the contract you were signing, a lot of your concerns would have been avoided. We do apologize for the delay in your delivery, however this is also outlined in the contract, considering the distance your belongings were travelling, delays are possible. We always try our best to accommodate the delivery date, however some things are out of our control. We appreciate your feedback, and wish you all the best.

• Review fromIsabelA

  Date: 15/03/2024

  1 star
  ***** **** ***** ** *** ******
  It pains me to have to give one star. * **** * ***** **** ***** ***  
  The name EASY is a complete contradiction to the actual experience of contracting this company for a move from Ontario, Canada to Arizona, USA.
  ELEVEN days after contracted delivery date, TWO extra up-charges, TWO last minute notifications of missing scheduled deliveries, many nights of worry that I had been ******* and I would never see my money or furniture again.
  I hesitated to leave a review as intimidation is a standard practice they use, but I hope that someone else will be saved from the stress, frustration, and regret I experienced during the ordeal of being a customer of Easy Moving Toronto.
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• Review fromSivaraman K

  Date: 26/02/2024

  2 stars
  Just wanted to express my experience with easymoving, always we have pros and cons in our life but we need to think before we reach out someone. Pros they answers your questions and you will get quote quickly. I don't have any problem with moving persons and they are nice and humble and things are safe and no damage. Cons - contract speaks only for easymoving not for customers. My car was parked 20 days in Hamilton and they don't have tracking system. They repeated same answer whenever I called. I spent $700 for rental cars because of this delay. This was planned to deliver 2 to 3 weeks times but I got it after a month. Every time we need to call and get the update sometime they disconnect the call while we are talking with them and delayed reply for your email. I am not sure how they do local move. But if you are planning for long distance moving please think twice.

• Review fromLynda I

  Date: 14/12/2023

  1 star
  When u contacted them for a quote I was very very careful to list all the items. However I had more boxes so I knew I would be charged some more, but then in my initial quote I had a 5 piece dining set and center table and also an office chair and high I don’t add to my shipment anymore. I knew when final invoice is made there will be some deductions at least. Shipment was cleared and when it was time to deliver he says I owe them times 2 of my balance and sent me an invoice stating the things I have to pay for. Out of 6 things listed 4 of them were among the things I told them in my quote and clearly written in the document. And they didn’t deduct the dinning set and table. Says his drive told him they took everything. He says I should take it up with his driver. I spoke with his driver and the man said he never said that and he will call him and tell him again. I call the GM Yuti who was very rude and says he won’t speak to me and I must at that money. I will be filing every kind of claim I can. They still have my luggage. I have two toddlers and the process of relocating has been hard on all of us. We have nothing to it’s us now and he won’t speak or hear me and won’t return my emails even when I have sent screen shots of items.

• Review fromZaza Y

  Date: 10/11/2022

  5 stars
  Really helped to our family to move our household goods from Toronto Ontario to Calgary Alberta.
  Price was fair and delivery time how company promised.
  Manager Yuri asked few times about list of our belongings and we paid exact amount which is agreed initially.