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Average of 6 Customer Reviews
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Review fromAndrea S
Date: 10/07/2025
1 starThis company is completely a scam - my 82 year old father has been duped out of $20k for 2 wall A/C units and noone from MADA will return his calls. I will be pursuing legal action. DO NOT GIVE THEM A ***** OF YOUR MONEY ~ only got one star because I had to give one to post thisReview fromAmelia T
Date: 16/01/2025
1 starCalled to set up a home assessment through ************, only offering heat pumps. I asked to clarify why his contact wasn’t on a list provided by ************ of companies providing home assessments and he said because he does a pre-assessment. Once I said my husband installs heat pumps he hung up.Review fromJoe W
Date: 02/12/2024
5 starsAmazing service! My husband and I have been meaning to do our washrooms but we really just have a vision, but *********** our dream washrooms. Thanks again!Review fromMarianne L
Date: 22/08/2024
1 starIts a scam to sell a Heat pump. Goverment programs do not charge you. To replace ur exsisting equipement. Saying electricity is better then propane. Telling you a savings of $$ on your regular bills but must pay them $$ that adds up to double the price. And unable to cancel the contract. Goverment programs to do charge you to save money.Fixed income and no extra money. There is no way i can afford another bill. Sry not good business and very pushy salesman. Really wanting to convince to me sign. Would not leave me the scribbles and fake calculations so i can talk to ***** about it. Promissed it all detailed in a email he would send me. And never received it. Zero contact info to get more info. All this explains to be its a scam. Never sign if push into a contract. Fake logo of BBB on the rough paper of scribbles. Logo is bigger then the ******. And unable to keep it. It was ripped away from my view after i asked for it to show *****. Or even a picture so i know the numbers to repeat to *****. I was denied the info.Review fromJacob A
Date: 25/05/2024
5 starsJacob A
Date: 25/05/2024
I recently had Mada Construction install a heat pump, a furnace, and attic insulation in my home, and I am thrilled with the results. The team was professional, efficient, and highly knowledgeable throughout the entire process. They provided excellent recommendations tailored to my needs and ensured that the installation was seamless and of the highest quality.One of the most impressive aspects of working with Mada Construction was their assistance in securing an $8,500 rebate for me. Their expertise in navigating the rebate process made it hassle-free, and I am incredibly grateful for the substantial savings.Overall, Mada Construction exceeded my expectations with their top-notch service and exceptional customer care. I highly recommend them for any HVAC and insulation needs.
Mada Construction
Date: 09/06/2024
Thank you for the kind words! We are happy to hear you had a good experience with ****.Review fromJudy N
Date: 21/05/2024
1 starJudy N
Date: 21/05/2024
Stay away from this company. We purchased an **** through **** they didn't tell us that they subbed out their work. The company that did install the **** were very professional when installing. We had asked this company for their business card, in case something went wrong with the unit. They said they were not to do so, we where to contact Mda if there were any problems. Thank goodness I took the # off of their van while they were working on the ****.Unit was installed on April 16, 2024, weather got warm on May 18th, switched my unit through the thermostat to air conditioning. Got an error saying something wrong with the air conditioner temp. had rose 5+ degresses. I called Mada before their posted closing time, left a message and a text and have heard nothing. I had saved their saleman (our contact person) # and I called and left ***** a message about our problems. He did call me back on the Friday night (5:30 p.m.) and said he would have a technicial out to look at the problem the next day. (Saturday). We have not heard from anyone. **** was going to have someone come to our home and do a final test on the vacuim, pressure of our home, (I think that is what it is called) so we can recieve our Government rebate **** said we qualified for. We also don't know if they have registered our warranty for the unit. We know nothing. All I do know is they were pretty quick wanting payment.STAY AWAY FROM THIS BUSINESS, QUICK TALKING, SUB- OUT THEIR WORK, AND NO CUSTOMER SERVICE.Mada Construction
Date: 09/06/2024
Dear *******************,We sincerely apologize for the inconvenience and frustration you have experienced with our services. Your feedback is invaluable to us, and we take your concerns very seriously.First and foremost, we apologize for any miscommunication regarding the subcontracting of the **** installation. While we do work with subcontractors to ensure the highest quality of service, we understand that clearer communication on this matter would have been beneficial. We appreciate your acknowledgment of the professionalism displayed by the subcontractors during the installation process.Regarding the issue with your **** unit, we reached out on your behalf to our technician team, and they promptly set up an appointment with you. We apologize for any delays in our response, especially considering it was a long weekend.Regarding the rebate process, we recommended a company previously and paid for your first audit, for which we have not yet reimbursed you. Additionally, for the post-audit, as it involves a third-party company, we allow customers to reach out and schedule appointments at their convenience.Our team is committed to rectifying these issues promptly and ensuring that your concerns are addressed satisfactorily. We will reach out to you directly to provide any further assistance and ensure that all outstanding matters are resolved to your satisfaction.Once again, we apologize for the inconvenience you have faced, and we appreciate your patience and understanding. We are committed to regaining your trust in our services.If you have any further questions or concerns, please do not hesitate to contact us directly.Sincerely,Mada Construction
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