We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Department Stores

Canadian Tire

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Department Stores.

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Amer J.

    Date: 24/11/2024

    I purchased oil from this branch to do an oil change for my vehicle. I went to the garage to do the oil change, the mechanic and garage owner told me that the oil is not sealed and that its colour is too dark compared to what it should look like. I took the oil back to this Canadian tire and told them I would like to know how this happened to ensure it doesn't happen with other customers in the future because I usually get oil from different branches and never had this situation. They simply didn't believe me and didn't care. The manager did not even care to see what went wrong and address the situation. This made me have to buy another oil from the garage itself for a more expensive price.

  • Julia C

    Date: 11/11/2023

    I had them put my winter tires on rims, the day they did it as soon as I got home my tire light came on. I live 5 minutes from the local Canadian Tire. I checked the pressure and two of the four did not have enough air. I filled them to the proper pressure. The next morning they were flat again. I called Canadian Tire to have them check them. 2 days later they scheduled an appointment for me to have my tires checked. When I arrived they told me they could no longer do it and cancelled my appointment. I was rescheduled for a week later. When I brought my car in for that appointment they told me they only had enough time to fill my tires with air and not check for the problem. I had been filling the tires every day since they were put on. They rescheduled me for 2 weeks later and told me it would cost me the price to remove the tires from the rims put them back on, change all valve stems if they needed it and rebalance the tires. Everything I had just paid for less than 2 weeks prior. They said that the valve stems should have been replaced originally bc that was most likely the problem but no one told me as I would have gladly changed them when they were doing the tires the first time. (it's $5 a valve stem) I told them I didn't know what they needed but to do what had to be done the first time. They now expect me to pay again when it wasn't done right the first time. I will never take my vehicle to a Canadian Tire again. They are crooks and think they can take advantage of people.

  • Rick G

    Date: 27/06/2023

    Poor customer service. No more price matching. Canceling of online orders without providing a reason. Simply don't care.

Canadian Tire is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.