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Business Profile

Retail Stores

Giant Tiger Stores Limited

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Giant Tiger Stores Limited's headquarters and its corporate-owned locations. To view all corporate locations, see

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Giant Tiger Stores Limited has 9 locations, listed below.

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    Customer Review Ratings

    1

    Average of 7 Customer Reviews

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    Review Details

    • Cliff T

      Date: 13/09/2024

      They had a data breach and now my email and other personal information is in the wrong hands. GT has done nothing to advise me or, to my knowledge, anyone else. I have to wonder what, if any steps they have taken to correct this?

    • Ronald D

      Date: 27/04/2024

      they always advertise Pepsi on sale but never have it in stock when you go to buy it this happens all the time very poor practisr

    • Shirin S

      Date: 30/08/2023

      The worst experience ever. Today I was being attacked by a young boy at ***** tiger and the staff didnt show any reaction.

    • Nicole S

      Date: 10/07/2023

      I joined there giant tiger and partner review program as a job and they completely lied and misleaded me the job description and how you get paid so now they stole like ****** from me even though I completed their job task . Super ****** off

    • Sylvia B

      Date: 21/12/2022

      Giant Tiger ********************************************************************* To whom it may concern,I have never been as disappointed in customer service as I have been with your Online C.S. It is atrocious. The first time I received a shipment from you this month, half my order was missing. I called repeated for 2 days and left messages for a call back. No response. I would start at 9am in the morning as this is when your message said C.S. opened. I then sent emails to your C.S. No response. After 2 days of this, I called your *********** in ****** and got the receptionist who suggested I keep trying. I insisted she do something. Then she offered to email the head of online ***************** **** I believe. Next day I get a reply email finally for my missing items which are eventually sent out. Then late last week I emailed in regards to a return item from online. Still waiting for a response. Too late now because I cant receive before Christmas. Seriously, what kind of **************** is this? You cant tell me there havent been other complaints. I worked in **************** for 25 years, in retail management, and we would have been fired for such appalling behavior. The excuse they are still working from home, doesnt cut it if the job cant be done properly. These people are obviously not doing their job. So disappointing when one wants to be loyal to a ******** company. Multiple days for a reply or no reply is disgusting, Im sorry. I have been a VIP customer for a while now, but am really finding it hard to want to support G.T. Thank you.Regards,SB

    • S.H

      Date: 14/12/2022

      I ordered 5 items online and only received 2 of the items. Never received a message back about my order. Its not fair putting your customers through this after they paid and waited for things to arrive. Very disappointed because those 3 items were also for Christmas!

    • Shawn L

      Date: 29/07/2022

      Shawn L

      Date: 29/07/2022

      When items go on sale at Giant tiger they have a habit of removing those items from the store shelves so they can't be sold at the discounted price.It really aggravates me and a waste of my time when I go there specifically for those particular items just to find out they've been pulled from the shelf, not to mention that most locations sell products that are just about to expire and sell them at full price or even higher !

      Giant Tiger Stores Limited

      Date: 31/07/2022

      Thank you for taking the time to provide your feedback. In order for us to look into the matter, we would need to know what store location you are experiencing inventory issues with and in particular which products you could not locate. We can cross reference any correction notices and review stock levels/shipments. Additionally, we along with many other retailers are facing supply chain challenges. Rest assured, we are actively working on securing inventory for all of our stores and are working hard alongside our vendors to resolve this. We apologize for the inconvenience and frustration incurred.

      Shawn L

      Date: 02/08/2022

      The giant tiger in question is located at ***************************************************************** I had mentioned this in the past about things be taken off the shelves on sale days and I had also mentioned that they sell product that are literally about to expire 1 day left or just have expired, I wouldn't be so upset but paying full price for something that has one day or is expired is very upsetting

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