Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Appliance Repair

Doctor Appliance Repair

Reviews

Customer Review Ratings

4.95/5 stars

Average of 19 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromTim T

    Date: 04/01/2024

    5 stars
    *** was prompt, explained things well and did an excellent job.
  • Review fromNeeraj K

    Date: 21/12/2023

    5 stars
    Thorough servicing and repair of dishwasher. ***** was punctual, polite and professional throughout. Recommended.
  • Review fromJason F

    Date: 17/12/2023

    5 stars
    Amazing service!! Tech showed up on time, very professional and polite! Diagnosed the problem with my dryer and proceeded to repair the issue, as he had the part in his vehicle. Made the extra effort to clean all the built up lint in and around the dryer. Would highly recommend Doctor Aapliance!!
  • Review fromLaurie L

    Date: 29/11/2023

    5 stars
    Happy with the service provided by Doctor Appliance to fix my freezer door/drawer.
  • Review fromRichard T

    Date: 22/06/2023

    5 stars
    Excellent service..my technician (*****) was polite, courteous, efficient and totally upfront about options and prices. He fixed my machine very quickly and answered all of my questions ..I would definitely recommend this company.
  • Review fromMarina W

    Date: 09/06/2023

    4 stars
    Great Service!! we had problems with our washing machine, and called Dr. ********** and ***** the technician came and checked it out, order a part, and came back today to fix the machine. He was excelent and very helpful. Thank you *****!
  • Review fromJames H

    Date: 07/02/2023

    5 stars
    Outstanding service!
    Washer was leaking. Called Doctor Appliance. Technician came as scheduled; reported broken drain pump. Ordered replacement pump, which arrived within a week, and was promptly installed. Technician also took time to examine minor issue with electric range, and repaired it on the spot.
    Shortly after the 90 day warranty on the new drain pump expired, the washer began to leak again. Called Doctor Appliance. Technician came as scheduled within 48 hours, discovered fault in pump previously installed, and although slightly beyond the 90 day warranty, retrieved another new pump from his service vehicle, and promptly installed same, at no charge for either part or labour.
    Technician showed and explained manufacturing fault in defective pump. Replacement was utterly satisfactory, promptly done, and graciously provided.
    I recommend Doctor Appliance, without reserve.
  • Review fromIrene F

    Date: 17/08/2022

    5 stars
    On time, pleasant and knowledgeable. He dismantled, cleaned if required, tested then put the washing machine back together. A new machine, rather than repairing this one., was the recommendation but I am certainly satisfied that every possible thing was thoroughly checked and evaluated before making that recommendation. I would definitely call this company again if needed and would recommend to others.5 star rating
  • Review fromJennifer S

    Date: 28/07/2022

    5 stars
    Very responsive customer service (almost immediate callback). Technician ******* arrived at the scheduled time, masked and with booties, and quickly diagnosed the issue with our Maytag dryer. They promptly ordered the required parts and ******* returned to do a top-notch repair. Very professional. I will definitely be using Dr. Appliance again for any appliance repair.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.