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Business Profile

Airlines

Ethiopian Airlines Toronto City Office

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromKaren M

    Date: 14/06/2024

    1 star
    ********* *** ** ********** ** ** ******* ** my Total flight to South Africa Via Toronto $2582.16, cancelation insurance was $282.75 which I purchased was included in my total cost. Canceling refund I received was $1847.37. total loss $1143.93 with insurance. I had to spend hours to not lose my whole amount paid as I was denied chance to change my flight, as well to cancel my flight with the insurance I purchased. I trtied to contact them as well as ***** *** and they blamed Ethiopian Air and I could not get ahold of Air Ethiopia all numbers out of service and ****** *** said they didn't have a phone number, so I asked why represent a business when you have no relationship with them. This whole experience was a **** and ended up after several calls, emails and failed attempts. I got a portion of my $2582.16. flight reimbursed $1847.37. Both companies were misleading at every step of the booking process. I have all documents where different amounts were taken from the booking and a refund, this company is misleading and charging a fee for cancelation when not clearly stated in the booking process. Definitely avoid booking travel with this company.. ** *** *** **** ******* *** ********* *** ** **** ** * ******** **** **** ****** *** ** ******* ** ** ******** ** *******

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