We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Airlines

Ethiopian Airlines Toronto City Office

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Airlines.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Karen M

    Date: 14/06/2024

    ********* *** ** ********** ** ** ******* ** my Total flight to South Africa Via Toronto $2582.16, cancelation insurance was $282.75 which I purchased was included in my total cost. Canceling refund I received was $1847.37. total loss $1143.93 with insurance. I had to spend hours to not lose my whole amount paid as I was denied chance to change my flight, as well to cancel my flight with the insurance I purchased. I trtied to contact them as well as ***** *** and they blamed Ethiopian Air and I could not get ahold of Air Ethiopia all numbers out of service and ****** *** said they didn't have a phone number, so I asked why represent a business when you have no relationship with them. This whole experience was a **** and ended up after several calls, emails and failed attempts. I got a portion of my $2582.16. flight reimbursed $1847.37. Both companies were misleading at every step of the booking process. I have all documents where different amounts were taken from the booking and a refund, this company is misleading and charging a fee for cancelation when not clearly stated in the booking process. Definitely avoid booking travel with this company.. ** *** *** **** ******* *** ********* *** ** **** ** * ******** **** **** ****** *** ** ******* ** ** ******** ** *******

Ethiopian Airlines Toronto City Office is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.