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Business Profile

Auto Financing

AutoCapital Canada

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Financing.

Reviews

Customer Review Ratings

1.15

Average of 13 Customer Reviews

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Review Details

  • david h

    Date: 11/12/2022

    **** *** **** **** I have exact same problem with paid 150 on 135 dollars owed said did not cover say I am late on paid 200 told it we up too date made an agreement to have changed to 1 monthly payment . They it can't be changed until it is brought to date which it is. Will never deal with auto capital. Again once I get the car paid off. The charge interest on top off interest

  • Brian W.

    Date: 10/11/2022

    Don’t miss a payment. I was not properly notified by phone or email of my lapsed payment. Did not receive a letter. Stopped taking payments out of my account and I never noticed. Bailiff came to my door and it has cost me over $3000 to get my car back with their late payment fees of $1600, plus bailiff, storage and towing. $1400. I will keep better track of what’s coming in and out of my bank account it was a very expensive mistake on my part, but they made it almost impossible to redeem my vehicle financially. I was told they could waive the late penalty fees, however when I made the redemption payment they said “that’s not how this works”

  • Jacob M

    Date: 17/08/2022

    100 % disappointed with this company with the customer service. Was told my payment from my insurance company was going to cover my out standing balance and no payment will be coming out but the day before they proceed the insurance payment AUTO CAPITOL CANADA took out a 160 dollar payment and is now taking forever to return my payment that was wrongfully taken out when i had other bills coming out couldnt afford much for the week and when i called to tell them and ask for my money back im told it takes weeks and the service people dont care... doesnt seem right you can take money when ever you want but take your time returning it.. thanks auto capital canada for making things 100% stressful during hard times when i have never missed a payment and this is how im treated

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