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Business Profile

Food Delivery

ChefsPlate

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Food Delivery.

Reviews

Customer Review Ratings

1

Average of 23 Customer Reviews

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Review Details

  • Stephanie M.

    Date: 05/12/2022

    I was approached by a chefs plate employee at Premium Outlets, to play a game to earn free stuff. I was assisted by the employee to create a profile and input my credit card info, reassured numerous times that it would not be charged until I chose the meals- I didn’t not not choose any meals or complete the profile and my credits card was charged. I contacted the company about what happened and they are refusing to refund me the money

  • Amogh Y

    Date: 30/11/2022

    "Worst experience of my Life"
    Nerve Racking Issues:
    1. No proteins to cook any of dishes: 2 Chicken Breast and 4 Chorizo patties and 2 Beefs did not get delivered.
    2. No escalation matrix simple call back takes 5 business working days: Call centre executives *** ****** *********** ** ***** ******** ***** ** **** cant even escalate the issue to higher management. For any simple assistance from higher management it takes 5 business days to receive a call back
    3. Lack of refund: Even when 70% of proteins were missing/not delivered I am being provided 15$ refund which is not of the fair value and the amount of time invested
    4. Lack of assistance and empathy: Even when the company has ******* ** they can't even call back the customer within a day to resolve the issue
    If any one wants to order the food please do it at your risk because incase if anything is missing you will end having no food and scratching you're head with don't know what to do.
    @chefsplate: If there is any decency left in your company in order to generate any repeat customers, do call me within next 3 business days.
    ************************ ******************* ************* ** ******* ****** ************** ******************

  • Kon T

    Date: 03/10/2022

    **** *** ***** Watch out for auto renewals. Never trust this company. I have had a bad experience of being auto renewed even though i told them not to renew me.
    Never trust them. **** ** * ****. Also the food is NOT cooked.

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