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Business Profile

Mattresses

Dormeo Canada Ltd.

Reviews

Customer Review Ratings

5/5 stars

Average of 20 Customer Reviews

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Review Details

  • Review fromJoyce S

    Date: 28/06/2025

    5 stars

    Joyce S

    Date: 28/06/2025

    I went full out and purchased the Dormeo bed topper, AND a pillow, AND two sets of sheets and pillowcases, (one white & one grey. I couldn't be happier. Now I feel like I'm sleeping at a five-star hotel!

    Dormeo Canada Ltd.

    Date: 04/07/2025

    Thank you for this feedback, we're so glad to hear you're enjoying the comfort of our Octaspring technology.
  • Review fromSusan V

    Date: 28/06/2025

    5 stars

    Susan V

    Date: 28/06/2025

    * ** * ** **** *** ****** *** *** ****** ** *** ***** ** ***** I thought that I had a quality mattress and wasn't ready to purchase another and get the same results. When I read and watched the Dormeo advertising * ******* **** ** *** **** * *** ** ********* ********* ********** *** **** ****** ******* 
    I am telling you Dormeo has lived up to their promises as far as I am concerned.
    I followed all unpacking instructions and watched the Dormeo advertising video. I am a very happy customer and I am waking almost pain free after only 3 nights with improvements each night, I have no doubt that I will eventually have pain free sleeps. Thank you Dormeo for this amazing product.

    Dormeo Canada Ltd.

    Date: 05/07/2025

    Thank you for this in depth review of your experience with our topper. It's great to hear it's helping you get a comfortable nights sleep.
  • Review fromRevati K

    Date: 23/06/2025

    5 stars

    Revati K

    Date: 23/06/2025

    We purchased a Dormeo Two mattress in 2020 and absolutely loved it. Recently, we took off the cover of the mattress to clean it, and somehow, it shrunk as it was drying, which made it impossible for us to use our mattress. I reached out to Dormeo for help with this matter, and while my lifetime warranty did not cover it, the person helping me was incredible. She checked inventory and provided me with all the information I needed in a very timely manner. In addition to our mattress, I also own a Dormeo pillow and literally can't go anywhere without it.

    Dormeo Canada Ltd.

    Date: 25/06/2025

    We're glad to hear the Customer Care team was able to help you with your mattress cover. Wishing you many more nights of great sleep.
  • Review fromAndreelyse T

    Date: 11/05/2025

    5 stars

    Andreelyse T

    Date: 11/05/2025

    I am so so happy I got the Dormeo mattress and pillow ! I am now lying into a cloud of wellness and comfortable experience every night
    I didn’t need to try for 100 nights, I loved the first nite I went to bed

    Dormeo Canada Ltd.

    Date: 14/05/2025

    Thank you for the positive feedback! We're glad to hear you are liking it, sleep well.
  • Review fromJudith K

    Date: 10/05/2025

    5 stars

    Judith K

    Date: 10/05/2025

    * ******* *** *********** *** **** *** *** called to order the Dormeo Topper right after. It arrived at my door 5 days later. Following the instructions, we laid it out of to breath for 2 days. Last night was our first night sleeping on it. I can't praise it high enough. Yes, it's only been one night *** * **** **** ********* *** ****** ** ******* **** * ********** *** ******* ****** ***** **** ****** ** ***** **** ************* ***** * *** ** *** ** *** *** ** * ***** ********* ** *** *** ***** ** **** **** ***** I was able to stay in bed all night and get some sleep. I woke up with minimal pain and I'm truly impressed. I'm so glad * ******* *** *********** *** ordered right away. We weren't prepared at this time to invest in a whole new mattress, but Dormeo Topper is a game changer. Plus I saved some money taking advantage of the 30% limited time offer and free shipping. It is a great product *** **** ********* ** *** **** **** ******. Looking forward to going to bed again tonight!

    Dormeo Canada Ltd.

    Date: 13/05/2025

    Thank you for your detailed review. We understand how impactful and important a great nights sleep is, and we're glad the topper has helped you with this.
  • Review fromSusan T

    Date: 08/05/2025

    5 stars

    Susan T

    Date: 08/05/2025

    Wonderful topper for our new bed. I **** ********* *** usually toss and turn until I get comfy
    Now, I can go to bed, and sleep peacefully. Great product. Very happy that I bought it!

    Dormeo Canada Ltd.

    Date: 13/05/2025

    Thank you for following up with us about your experience with the topper. All the best for many more nights of great sleep.
  • Review fromTheresa W

    Date: 03/05/2025

    5 stars

    Theresa W

    Date: 03/05/2025

    I bought my Dormeo mattress about couple months now. And so happy I did. * *** ** **** ******** ***** ****** ****** ** **** ** **** **** ** ** **** *** ***** Since I've had my Dormeo mattress I wake now with no pain ** ****** ** **** ** ***** * ****** **** ********* ** ** ***** *** ***** So thankful for this mattress. Now I'm considering buying the pillow for my ********* neck. I would recommend this mattress for anyone *** ******* **** *** **** *****

    Dormeo Canada Ltd.

    Date: 06/05/2025

    Thank you for the positive feedback! We're glad to hear you are liking it, sleep well.
  • Review fromPierrette R

    Date: 03/05/2025

    5 stars

    Pierrette R

    Date: 03/05/2025

    I have been sleeping on my new Dormeo topper for two weeks *** ** **** **** ** ****. It is very comfortable and I appreciate the honesty and professionalism of this company. I highly recommend Dormeo and the 4” topper. Thank you!

    Dormeo Canada Ltd.

    Date: 06/05/2025

    We're so glad to hear our topper has helped with ****** ********* and support for your lower back. All the best for many more nights of great sleep.
  • Review fromDaphne E

    Date: 02/05/2025

    5 stars

    Daphne E

    Date: 02/05/2025

    I have been using my Dormeo Matress Pad for 12 plus mons…. I can honestly say I get the best rest ever since purchasing it…. * **** ****** ********* ** ** ****** **** * *** ** * *** ******** * **** *** **** * *** * ********* * ** *** *** **** ** ** ** ******* ***** ** **** ***** * ***** ** *** ** *** ** *** *********** **** * **** **** ****** *********** ********* *** ******** * *** ** ****** ******* *** *** **** ******** ****… I honestly cannot say enough good abt my Dormeo Matress Pad….
    *** *** * *** * **** ***** ******** *** * ****** ******* **. Which really is like sleeping on a Cloud….of which I would like to also purchase sometime in the Future…
    U cannot make the wrong Decision with a Dormeo ….. * *** **** **** ** *** ***********

    Dormeo Canada Ltd.

    Date: 06/05/2025

    Thank you for your review of our Premium Mattress Topper. We're glad it has been able to alleviate your ******** *** ******** for a better nights sleep.
  • Review fromSharon L

    Date: 25/03/2025

    5 stars

    Sharon L

    Date: 25/03/2025

    I purchased my topper to pit over a foam bed that was too firm The bed is amazing with the topper. Cozy and comfortable Would highly recommend.

    Dormeo Canada Ltd.

    Date: 28/03/2025

    Thank you for your feedback. Our Premium Mattress Topper is a great way to provide cradling comfort on an overly firm mattress.

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