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Business Profile

Window Installation

Verdun Windows and Doors

Reviews

Customer Review Ratings

4.66/5 stars

Average of 471 Customer Reviews

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Review Details

  • Review fromConrad V

    Date: 10/04/2025

    5 stars
    A nice experience with after service that was booked to fix a loose inside door handle over a year after install. Kye my service *** from Verdun was professional and had a ***lacement s**** installed in no time. I would li,e to add Kye was the first service *** from any company that took the time to shake my hand when we meet and on his departure.

    Verdun Windows and Doors

    Date: 11/04/2025

    Thank you for the kind words! Were always here to help and stand behind our warranties, so its great to hear *** provided such a professional and personable experience. Well be sure to pass along your complimentshell really appreciate them!
  • Review fromcolleen mary j

    Date: 04/04/2025

    5 stars
    super service from ******* the sales *** to the installers ***** and Rhys quick installation and turnaround time

    Verdun Windows and Doors

    Date: 09/04/2025

    Thank you for the great feedback! We're so glad to hear you had a smooth experience from start to finish. ******** ****** and Rhys will be thrilled to know they made a positive impact. Enjoy your new windows!
  • Review fromPierre T

    Date: 04/04/2025

    5 stars
    Highly recommend Verdun. Had different work completed with different crews and they are very professional and want the best for the home owner. They recently installed a large 3 window patio door, and install went very well, door opens smoothly. ***** and ******* did a great job. *****!

    Verdun Windows and Doors

    Date: 09/04/2025

    Thank you so much for your kind words and for choosing Verdun for your windows and doors! We're so glad to hear the patio door installation went smoothly and that you're happy with the result. ***** and ******* will be thrilled to know they made a great impression. We truly appreciate your recommendation merci to you too!
  • Review fromChristine S

    Date: 03/04/2025

    5 stars
    Great service from start to finish. From their customer service to the 3 different employees that came to my home, they were all very professional and courteous.The work done to replace a thermal pane was timely, well done, quick, and affordable. On top of it all and so important, they manufacture their windows in ******, just outside of Ottawa! ????

    Verdun Windows and Doors

    Date: 04/04/2025

    Thank you for your wonderful review! We're so glad you had a great experience from start to finish. Providing professional service, quality craftsmanship, and timely work is what we strive for. And yesyoure absolutely right! We proudly manufacture our windows right here in the Ottawa area for the past 40+ years. Enjoy your newly replaced glass!
  • Review fromJanet M

    Date: 03/04/2025

    5 stars
    Very impressed with their professionalism. Answered all my questions. Pleasant to have working in my home. Cleaned up after themselves at the end of every work day. Arrived daily when they said they would. Beautiful job. I would recommend them without reservation.

    Verdun Windows and Doors

    Date: 09/04/2025

    Thank you so much for the wonderful feedback! We're glad to hear you were impressed with the teams professionalism and the quality of the work. It was our pleasure to return and make the final adjustmentwhether its after a week or 20 years, well always be here to make sure everything is working exactly as it should. Your recommendation means a lot to us!
  • Review fromBob C

    Date: 01/04/2025

    5 stars
    Windows and a door installed ..... very pleased the work, products, staff, price ..... will use again and will highly recommend ????????

    Verdun Windows and Doors

    Date: 03/04/2025

    Thank you for choosing Verdun! We're thrilled to hear that you're pleased with the work, products, staff, and pricing. We truly appreciate your recommendation and hope to work with you again in the futurehopefully, that was a statement and not a question :)
  • Review fromB. E.

    Date: 01/04/2025

    4 stars
    Good price on replacing 2 sealed thermal units at about 30% of replacing entire frame and window as our window frames were fine. Courteous pleasant service. An error was made in window thickness measurement on one window but what is most important to note is that the company rectified the situation and apologized for it.Mistakes can happen with any endeavour but the key point is that Verdun took full responsibility and stuck with it to achieve resolution. Well done. ******** was a good and congenial installer.

    Verdun Windows and Doors

    Date: 03/04/2025

    Thank you for your thoughtful feedback! While we strive for perfection, we know that mistakes can happen, and what matters most is making things right. We appreciate your recognition of our commitment to customer satisfaction and our dedication to resolving issues when they arise. Its great to hear that ******** provided a positive experience during the installation. We truly value your trust in Verdun and will continue working hard to earn it.

    B. E.

    Date: 09/04/2025

    Great job Verdun. They will do it right and ensure your satisfaction
  • Review fromGeorge & Maya N

    Date: 01/04/2025

    5 stars
    You can never go wrong with Verdun, I wouldnt exaggerate by saying this type of business makes me proud, with their politeness, respect, professionalism but mostly with their punctuality and service after sales, they stood by their words that they got our back covered.I would like to acknowledge and recognize the most recent warranty repair done by ****, such a wonderful person in every single aspect. I am a very picky person and with **** I didnt have to say a word. Keep the good work up.??

    Verdun Windows and Doors

    Date: 03/04/2025

    Thank you for your incredible feedback! Were honored to have earned your trust and appreciation. For over 40 years, Verdun has been committed to providing top-quality products, exceptional service, and standing by our promises to homeowners. Were especially pleased to hear that **** provided such a seamless and professional warranty repair experience. Well be sure to pass along your kind words to him. Thank you for choosing Verdunwe truly appreciate your support!
  • Review fromSharon F

    Date: 31/03/2025

    5 stars
    They were amazing! Fast, efficient, communicative and the overall result looks incredible. Would recommend them to anyone.

    Verdun Windows and Doors

    Date: 09/04/2025

    Thank you so much for the kind words! We're thrilled to hear you were happy with the installation and the final result. Fast, efficient, and communicative is exactly what we aim for, and it means a lot to know you'd recommend us. We truly appreciate your support!
  • Review fromEvan D

    Date: 31/03/2025

    5 stars
    ****** and ***** were professional in every sense. They worked quickly yet efficiently, and once done, showed me how to open and take out the windows for cleaning. They were also able to answer every question that I had. Shout-out to **** Lawn, the sales representative, who was also great.

    Verdun Windows and Doors

    Date: 01/04/2025

    ****** and ***** were professional in every sense. They worked quickly yet efficiently, and once done, showed me how to open and take out the windows for cleaning. They were also able to answer every question that I had. Shout-out to **** Lawn, the sales representative, who was also great.

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