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Business Profile

Window Installation

Verdun Windows and Doors

Reviews

Customer Review Ratings

4.67/5 stars

Average of 475 Customer Reviews

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Review Details

  • Review fromSusan G

    Date: 06/04/2024

    5 stars
    Excellent customer service! Most excellent work by the window installation crew! Beautiful windows that brighten up any room. Will definitely use their service again and recommend to others.

    Verdun Windows and Doors

    Date: 08/04/2024

    Thank you for brightening our day with your wonderful feedback! We're thrilled to hear that you had an excellent experience with our customer service and installation crew. We take pride in providing Canada's most energy-efficient windows which will greatly benefit you and your home. We appreciate your recommendation and look forward to serving you again in the future! If you need anything else, feel free to reach out.
  • Review fromPat M

    Date: 05/04/2024

    5 stars
    We are extremely satisfied with Verdun Windows and doors. We have just ordered a second window as we were happy to see the excellent workmanship of the kitchen window and the quick response when we called about what we thought was a problem. A Verdun employee came right away and fixed it in a couple of seconds!

    Verdun Windows and Doors

    Date: 08/04/2024

    Thank you so much for your kind words and continued support! We're thrilled to hear about your satisfaction with our products and service. Customers like you inspire us to keep delivering the best quality and service possible. We're grateful for your loyalty and look forward to exceeding your expectations with your second window order. If you ever need anything else, please don't hesitate to reach out!
  • Review fromShaun M

    Date: 01/04/2024

    5 stars
    ************************** did a great job installing my new Sliding Door. They arrived on time & completed the job with no issues. Thanks again for a job well done.************

    Verdun Windows and Doors

    Date: 03/04/2024

    Thank you for providing such a great review for our installers! We really appreciate you choosing Verdun for your patio door replacement!
  • Review fromKeith H

    Date: 12/03/2024

    5 stars
    Great service, fast and efficient. ****** was great to work with.

    Verdun Windows and Doors

    Date: 14/03/2024

    Thank you for being a loyal Verdun customer and for sharing your satisfaction with ******. We all appreciate it very much!
  • Review fromBotho v

    Date: 12/03/2024

    5 stars
    ***** and his helper did a flawless job, with great expertise and after creating a signifiant mess when taking out the old window, left the place spotless.

    Verdun Windows and Doors

    Date: 14/03/2024

    We're thrilled to hear about your positive experience with Verdun! Thank you for taking the time to share your feedback. Our installers take great pride in their work and always aim for ****************. While we can't always guarantee a spotless installation process due to various factors, including the building materials we are removing and external elements like wind and weather, we're delighted that you found the cleanup satisfactory. Your satisfaction is our priority, and we look forward to serving you again in the future!
  • Review fromChris P

    Date: 11/03/2024

    5 stars
    From the first telephone encounter with Verdun until the installation by two skilled installers, this company was informative with excellent service. Highly recommend this company.

    Verdun Windows and Doors

    Date: 12/03/2024

    Thank you for allowing us to improve your home, we're glad you had a great installation experience. Thank you for recommending Verdun.
  • Review fromJudy T

    Date: 03/03/2024

    5 stars
    Quality product, expert installation, conscientious crew. Wonderful job, thank you Verdun!

    Verdun Windows and Doors

    Date: 04/03/2024

    Thank you for the lovely feedback!!
  • Review fromShelly W

    Date: 23/02/2024

    5 stars
    Although I had a bit of a rough start with the installers in that I wanted to see and understand the process and I guess being a woman thats not typical. But I wanted to get a better idea of the quality of my 30 yr old mass produced house. He didnt want me to slow down his process and that I didnt trust his work. We had a chat and once I saw what he was doing and why with one of the windows then I left them to do their work. It worked out well in my opinion and they did an excellent ************-up was amazing! I have 2 more items to be done and I hope I can get the same crew! Thank you for your patience and understanding!

    Verdun Windows and Doors

    Date: 26/02/2024

    Thank you for sharing your experience with us. We're glad to hear that despite a bit of a rough start, the installers were able to address your concerns and provide you with an excellent job. We understand that your home is one of your most important investments, and it's natural to want to understand the process and ensure the quality of the work being done. We appreciate your patience and understanding, and we're delighted that everything worked out well in the end. If you have any further questions or need assistance with the remaining items, please don't hesitate to reach out. Thank you for choosing Verdun for your energy efficient upgrades!
  • Review fromRob F

    Date: 22/02/2024

    5 stars
    Amazing job - exactly when they said it would be done. Workers were polite, professional, and very knowledgeable (wish i had their tools!). They even fixed a few things around the new Sliding glass doors they noticed on the house during installation - including the rear doorbell and some rotting wood below the doors - free of charge. Took a bit of time before the parts came in - but well worth the wait.Great job!!!

    Verdun Windows and Doors

    Date: 23/02/2024

    Hey ***! We're thrilled to hear that you're happy with the installation of your new patio door! Our team takes pride in providing timely and professional service, and we're glad that everything was completed as promised. It's great to hear that our workers went above and beyond to address other issues around your home, and we're pleased that you found their work to be professional, and knowledgeable. Thank you for choosing Verdun, and please don't hesitate to reach out if you need anything else!
  • Review fromDianne H

    Date: 16/02/2024

    4 stars
    very pleased with installation of front door and sidelights! Installers were very courteous, and tidy. Great clean-up. Looks great. Just not sure why the long wait!!**************

    Verdun Windows and Doors

    Date: 20/02/2024

    We're delighted to hear that you're pleased with the installation of your front door and sidelights, ******! Thank you for choosing Verdun. We understand your concern about the wait time, and we sincerely apologize for any inconvenience it may have caused. The high demand from homeowners like you, who trust us for their window and door replacements, has led to longer wait times than we'd like. We strive to provide accurate estimates and meet them consistently. We're pleased that the end result was worth the wait, and we appreciate your understanding and patience.

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