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Business Profile

Online Retailer

The Brown Bear

Reviews

Customer Review Ratings

4.59/5 stars

Average of 66 Customer Reviews

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Review Details

  • Review fromJim G

    Date: 16/06/2025

    1 star
    Disreputable, unscrupulous, useless, despicable, feckless. stupid, brainless clueless, air headed, mean, crapulous, ridiculous, see you next tuesday gals
  • Review fromJerry S

    Date: 31/05/2025

    5 stars
    My slippers are great. They are very comfortable and exactly what I was looking for.
  • Review fromShirley N

    Date: 09/04/2025

    5 stars
    Love my new slippers...wear them all the time around the house..keep my feet warm
  • Review fromDarrell P

    Date: 31/01/2025

    5 stars
    Earthing moccasins, my favorites. Fit well and last several years. Wear these and your feet will love you.
  • Review fromPatricia S

    Date: 16/12/2024

    1 star

    Patricia S

    Date: 16/12/2024

    From the way this sheet looked, it looks like I was sent a used sheet. It was wrinkled. The way the creases are in the sheet, it looks like it was folded multiple times and in different ways. One end was more wrinkled, like it had been tucked in a bed. I want a replacement with a new, unused sheet. This one grosses me out, because it looks used.

    The Brown Bear

    Date: 17/12/2024

    We understand you had a negative experience with our product, which is why we wish you had reached out to us directly. We noticed your reviews on our platform and the BBB, and while we appreciate feedback, we were disappointed not to have the opportunity to address your concerns before they were publicized.
    We want to clarify that our policy does not allow returns for this particular item, but we are committed to ensuring customer satisfaction. Had we been contacted first, we could have worked together to find a solution or at least understand the issue better.
    We encourage customers to contact us directly with any issues so we can resolve them promptly, avoiding the need for negative reviews which impact our small business. We hope you will consider this approach in the future, and we remain open to discussing this matter further if you wish.
  • Review fromEdward C

    Date: 24/11/2024

    5 stars

    Edward C

    Date: 24/11/2024

    Excellent service. Excellent products. Never a problem with purchase or shipping. I've bought mocaccins for myself and as gifts for family. Communication has been prompt and clear.

    The Brown Bear

    Date: 26/11/2024

    Hi ******,Thank you so much for taking the time to leave us a review. We appreciate it so much. We look forward to serving you again in the future.
  • Review fromLaveta I

    Date: 14/11/2024

    5 stars

    Laveta I

    Date: 14/11/2024

    i hope none of the moccasins are made in ***** for the pair i bought i really like, they are comfortable and soft with moose leather. i assume they were made in canada, at least that is where they were supposed to be. Received at a timely ******. thanks

    The Brown Bear

    Date: 15/11/2024

    Hi ******,We are very pleased that you are happy with your moccasins. It is with pleasure that we tell you that the moccasins you ordered are 100% Indigenous Canadian Made!!!They were carefully crafted on the *************** near **********. All the best!!~The Brown Bear Team
  • Review fromSteve J

    Date: 12/11/2024

    5 stars

    Steve J

    Date: 12/11/2024

    Great moccasins, fast shipping, nice company to deal with. The moccasins started conforming to my feet almost immediately. Very comfortable and well made. Thank you

    The Brown Bear

    Date: 13/11/2024

    Hi *****, thank you for taking the time to send your review. We wish you a great year. Warm regards ********
  • Review frommike g

    Date: 09/11/2024

    5 stars

    mike g

    Date: 09/11/2024

    nice pair of moccs fast shipping plus on clearance! thanks

    The Brown Bear

    Date: 13/11/2024

    Thank you so much ****, We appreciate all of our wonderful customers and do our best to offer the best customer service. God Bless. ********
  • Review fromSherry B

    Date: 20/10/2024

    5 stars

    Sherry B

    Date: 20/10/2024

    Very good product. Trustworthy. Delivered in an excellent timely matter.

    The Brown Bear

    Date: 22/10/2024

    Hi ******,We thank you for taking the time to write about your experience with us. We hope to have the opportunity to serve you again in the future. ~The Brown Bear Team

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