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Business Profile

Boat Dealers

Legend Boats

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • James B

    Date: 17/09/2023

    James B

    Date: 17/09/2023

    Their c*** They lie and RIP people off.go to mercury Marine BBB complaints.(it's all they sell as they are in bed together.) They don't repair concerns properly. By a brand new boat with nothing but problems from the start. Delivery. Sales man who shrugs his shoulders when asked where's my boat. No offer to find out. Over charging for service but they have enough time to tie all the ropes into stupid knots. What else did they look for? Go to reinstall the battery and the clip comes off in my hand. They new it was not right as they wrapped red tape on it but did not attach it to the wire. They charge you $150.00 per hour to do nothing right. My brand new repaired trailer is a good example. The wiring was to short to connect to the truck . So they cut the wire in my brand new trailer to make it work. I bought a new trailer not a repaired trailer. Buy **** or anything else. Also don't Buy mercury as parts aren't available. 6 months for a seal kit. They sell garbage. My review is zero. I've been out with the garbage they sold me about 8 times this season for about 3 hours at a time . I can't Go to far from the ****** as I can't trust the wiring in the boat , and the motor could c*** out at any time. I don't want to be stuck out in the middle of the lake. GARBAGE. Can't trust any of it . DON'T DO IT. Go buy anything else.

    Legend Boats

    Date: 25/09/2023

    Hi *****,Thanks for taking the time to provide your feedback and Im truly sorry to hear about your frustrating experience. Its certainly not the experience we strive to provide to our customers. We take these concerns seriously at Legend Boats and Id appreciate the opportunity to work with you on resolving all the concerns you've raised. Please feel free to contact me directly at ******************************** or by phone **************. Your satisfaction is our top priority, and I hope to have the opportunity to turn this experience around for you. Thank you.********************* Director of Customer Experience

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