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Business Profile

Car Wash

Alaska Laser Wash

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Wash.

Reviews

This profile includes reviews for Alaska Laser Wash's headquarters and its corporate-owned locations. To view all corporate locations, see

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Alaska Laser Wash has 7 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromSandra M

      Date: 12/16/2024

      1 star
      Went to use the **************************************** on Friday morning 12/13/24. Paid for my wash on my Credit Card which cost me $22.00. Pulled into Bay 4 when the door opened. The wash started as normal and after the Wash portion, it shut down, the Bay Door opened and the sign said please pull forward. So now, I have a soapy car, so I pulled back around getting in line for Bay 2. Once again paid another $22.00 on my Credit Card. Before pulling in, the office door opened up and an employee came out. I called him over and told him about my experience. He said he would let them know. Once the door opened, I pulled in and was able to get my car washed through all the steps. The number listed on the sign where one selects the wash and pays had a number to to call with any problems. Have tried it multiple times. It gives a busy tone and then disconnects. There was also a local number for Alaska Laser Wash. Called and left a message explaining my problem and requesting one of my $22.00 charges be credited. Also, left my number. To date, have not had a charge credited or return call. Poor Business and they won't be receiving any more of my of business.
    • Review fromWilliam C

      Date: 07/16/2024

      1 star
      I took my truck to Alaska Laser Wash on ****************************************** on July 8, 2024 at 8AM for a Basic Wash. I paid the $12, went through the wash and when I got to work, I noticed that the stuck-on grime was not removed. I took photos and can prove this claim. I sent two inquires to the company asking for my $12 to be refunded and never heard back from them. My advice is to stay away from this business. Not providing the services paid for is one thing, but not responding to a complaint is the worst thing a business can so.

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