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Business Profile

Construction

4 J’s Construction LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:02/22/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This particular contractor who is a husband and wife company. Was dishonest about all the charges and did not communicate in regards to additional high costs. There was a 100% upcharge on our house renovation. When approaching the owners of this business they were extremely aggressive and used abusive speech. I have neighbor who can serve as an witness to the account in 2023. There has been deep emotional damaged done to our experience, and I feel that there honest good people that will be taken advantage of. Very hostile people.

    Business Response

    Date: 02/22/2024

    Before work was performed, we reviewed the contract with the homeowners and the homeowners agreed and signed the contract. As the work was performed, there were changes that needed to be made because of customers supplied materials, these changes were discussed before moving forward. We were upfront about the charges and did communicate with the homeowners. Once we were finished with the project, the homeowners did not want to pay the rest of the balance that was owed. He had gotten upset and said that was wrong.  He had a friend lawyer that did come to the house to see if we were in the correct. Lawyer friend came to the house and had looked at the contract and said we the contractors (we)are correct and we are to receive payment from homeowners. Lawyer friend said to the homeowners that your floor was in horrible condition. Homeowners acknowledged but was not happy of what his friend lawyer had said. I too had also had someone as a witness. We have been understanding and even allowed the homeowners to make monthly payments. I have a signed contract with his signature and agreed to the monthly payments. We are allowed to charge a late fee if it is late. I had put on the invoice regarding and reminding if payments are late, there will be a late fee charge of $25.00 He has been making monthly payments of $500.00 a month. We have been nothing but understanding regarding payments.

    Customer Answer

    Date: 02/22/2024

     
    Complaint: 21328564

    I am rejecting this response because:

    Sincerely,

    ***************************

    Customer Answer

    Date: 02/22/2024

    I will continue write reviews and share the truth with others. As being one of Jehovah Witness I belong to a community of righteous people that are both upright and kind. And having dealings with such Individuals that are both untruthful and greedy for dishonest gain will not go unshared with others. 

    Customer Answer

    Date: 02/22/2024

    There was bullying done on part of this business. They have been both both aggressive and dishonest.  We have spoken with professional counsel due to this emotional injustice that occurred. I have shared my experience with others. And being one of Jehovahs Witness I belong to a community that will share the truth with others. 

4 J’s Construction LLC is NOT a BBB Accredited Business.

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