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Business Profile

Online Retailer

NeutroEra

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1/5 stars

Average of 5 Customer Reviews

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Review Details

  • Review fromTravis R

    Date: 10/10/2024

    1 star
    Scam. I had to report it to my credit card company. Based in *********
  • Review fromLeandra F

    Date: 03/05/2024

    1 star
    Scam. I never received the product or a tracking number. They billed my credit card promptly, though. There is no recourse of action for a refund and their customer support just continues to tell me to contact the **** even though they never provided me with a tracking number. Absolute scam. Avoid this business.
  • Review fromTina L

    Date: 12/21/2023

    1 star
    Fraud! Do not buy from this company. What I ordered does not work OR appear as advertised. Out $50 for Christmas gift. It looks like something a child created. Thumbs down. Horrible!
  • Review fromRoz L

    Date: 06/14/2023

    1 star
    If I could give this company zero stars, I would. I ordered a product for skin tag and received a product for acne. The company needed more proof before beginning the "investigation". I emailed all the information and received an email back saying the item that was sent is the correct item. They closed the investigation and I'm out $30 with a product I won't be using. Item received looks like it was bought from Dollar store. Please be aware this company is a FRAUD AND THIEF!!!
  • Review fromMichelle K

    Date: 06/04/2023

    1 star
    I ordered skin tag removal patches, and received acne patches. I contacted the company and they said that they would investigate. I sent them a copy of my original order and a picture of what I received. They concluded that I received the correct item and no further action would be taken. I went to place a review on their site, and discovered all the other reviews contained the exact same information about the same products, and they refused to correct their orders as well. Sounds like a scam to me.

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