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Cooper Chevrolet Buick
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Reviews

This profile includes reviews for Cooper Chevrolet Buick's headquarters and its corporate-owned locations. To view all corporate locations, see

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Cooper Chevrolet Buick has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Nelvin B

      Date: 03/25/2024

      On my first visit. I brought my car in to get speakers replaced and a new key. They had to order my speakers and he said he had me a key for $300 cash because my warranty didnt cover my key. My warranty company told me my key was 100% coverd. When I told him my so call service advisor what my warranty company said, he said they wouldn't cover my key 100% so I had to pay $50. I didnt pay for key. On my second visit. This same so called service advisor had me waiting on my car about ************************************************************************************************** to pick up. I asked him was my car ready and he said he was doing paperwork. Finally after watching him walk to and fro like he was gathering my paperwork. He told me I had to pay taxes on my warranty which was $700+. I imediately called my warranty company and they confirmed my 100% free sevice and key.my warranty company told them they dont charge there customers taxes on there warranty. Only then did he admit my service was 100% free. He told me my driver side door switch was malfunctioning when it had **** working fine before I brought them my car. He said they orderd me a new one and they would repair it free.when I read my service receipt, it said they damged my door switch during speaker repair. When I got home and tried to open my door it would not open. He didnt tell me that they damged my door. How can you try to deceive your customers and then tell them there going to do some repair you didnt come there for free. Sunday was yesterday and God is the head of my life. Its just monday, first day back to work. God does not dwell in evil. I refused to act out of character for there intertainment. A service advisor that have lied to me on both of my visits and damaged my vehicle. With all of that said the deval have been exposed in ********,**. I still have my joy and I gladlly go in peace. Vengence is mine said the Lord. I will not let my heart be trouble because God HAS fix it!!

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