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Business Profile

Toys

Sell Your Toys Now

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/08/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    my late husband had barbies that were worth a lot of money, i needed to sell the barbies to get money from the dolls. i found Sell your toys now online. i took pictures of the dolls sent them multiple times. they kept on telling me they haven't gotten them. i went through their online on how to send the picture i did it. i called them many times after i sent the pictures i still did not get a quote. so the last thing they told me is to send them to them. i did it and they would not give me a quote nor the money for the five boxes of my late husband dolls. i tried calling them and tell them my address correctly but there person who takes calls would not take my address and the so called money of three hundred dollars that i did not get nor when i check my email i found that they had sent a package but not to my house because they stole my dolls.

    Business Response

    Date: 05/22/2024

    ***** is technologically challenged, cannot send photos and can barely send an email. So, we offered to have her send us a small amount of items to see what they may be worth. The items she sent us were severely worn, damaged and yellowed form having been in a hot storage environment. Wepaid ***** more than what we should have but asked her not to send anymore items to us. ***** thinks her late husband's items are worth much more than they are. 

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