Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

New Car Dealers

Serra Kia

Reviews

This profile includes reviews for Serra Kia's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Serra Kia has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Serra Kia

      630 Fieldstown Rd Gardendale, AL 35071-2487

      BBB accredited business seal
    • Serra Kia

      628 Fieldstown Rd Gardendale, AL 35071-2487

      BBB accredited business seal
    • Serra Kia

      9709 D Parkway E Birmingham, AL 35215-7803

      BBB accredited business seal
    • Serra Kia

      1178 Center Point Pkwy Birmingham, AL 35215-6308

      BBB accredited business seal

    Customer Review Ratings

    1.64/5 stars

    Average of 11 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromErica F

      Date: 04/03/2023

      1 star
      **** drove a jeep, voiced my concerned and was told everything checked out fine no issues. Purchased the jeep took it to another dealership to get a diagnostic ran....come back stating transmission is gone. Took the jeep to another place to get a second opinion same thing. Called the dealership to vent and talk through my frustration....the person just glazed it over stating the other dealership was just trying to get money from me and sell me another car.....Not a good experience at all...No remorse or compassion I was just a person to help the dealership make their quote for the month...

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.