Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Garrison & Garrison, Inc.

Reviews

This profile includes reviews for Garrison & Garrison, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Garrison & Garrison, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    5/5 stars

    Average of 25 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromTim C

      Date: 10/24/2023

      5 stars
      Service/maintenance appointment for HVAC was performed in a timely professional friendly manner with an obvious experienced technician who analyzed the issue just by hearing the system running at the air return location inside the house. Repaired the system and performed the necessary maintenance. The maintenance plan which is done twice annually saved us hundreds of dollars in the first visit.
    • Review fromGary A

      Date: 10/24/2023

      5 stars
      Friendly, efficient, technically A+, only good things to say about them!
    • Review fromcarolyn H

      Date: 10/02/2023

      5 stars
      I like the way this company does business. They have long-term employees who are super polite, and they offer a maintenance plan, which I think is worth every red cent. They are good at communicating and letting you know when they were on their way. What more could a person ask for besides excellent products and service. We highly recommend them.
    • Review fromPatrick P

      Date: 09/28/2023

      5 stars
      Honest, Reliable and Wonderful people - and excellent service! I would highly recommend them.
    • Review fromJames S

      Date: 09/01/2023

      5 stars
      Had a new heat pump installed. Good service on **************. Thanks!
    • Review fromAdriana S

      Date: 07/24/2023

      5 stars
      Very good service for a unit we purchased thru them. We chose to have them continue to service it for ****** maintenance program and they are always thorough and have always been organized and great to work with.
    • Review fromRalph W

      Date: 06/05/2023

      5 stars
      We woke up Saturday morning to a stuffy house. We religiously have our heat/cooling system checked every six months. But Saturday it wasn't keeping up. By noon it was 78 in the house with the thermostat set to 73. So, I called the weekend emergency number for Garrison and Garrison. I left a message. The emergency weekend technician returned my call with the hour. He arrived from his previous call as soon as he could. He walked in, looked at the thermostat and said, "A Capacitor is blown". Sure enough he had replaced the capacitor within 15 minutes. The system was working nominally. I wish I could remember the tech's name. He was great! I have come to expect that from G&G.
    • Review fromTerry W

      Date: 06/01/2023

      5 stars
      **************** is great. Always arrive when they say they will. Never had a problem with their work.
    • Review fromScott L

      Date: 05/31/2023

      5 stars
      Friendly, helpfull, honest service. Willing to go the extra distance to make the customer satisfied.
    • Review fromArnold P

      Date: 05/31/2023

      5 stars
      Been using them for several years and just had a new unit installed. Never have They disappointed me in price or service.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.