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Business Profile

New Car Dealers

University Kia
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1.33

Average of 12 Customer Reviews

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Review Details

  • Havin T

    Date: 10/21/2022

    Sold me a NEW 2023 kia **** that broke down the first day I had it. Then gave me the run around till the credit check hit my credit. Then sold me a new 2023 ******* and the service manager lied to me about the price. Hid a nearly $5000 bogus charge in the paperwork. (That was the down payment I put on the ****)

  • Casey M

    Date: 08/08/2022

    I contacted University KIA because my 2022 KIA ********** check engine light came on. When talking to the representative over the phone, she told me the ******* department would probably not be able to check it until the following day. I was okay with leaving my vehicle there for a day and letting them check it the next day so I scheduled an appointment for drop-off. After arriving to drop-off the vehicle, I was told by the ******* department that they would not be able to check it for AT LEAST 3 weeks and that they would charge me $400 to run engine diagnostics. They even made me initial on a piece of paper attesting that they told me it would cost $400 to run the diagnostics. After leaving the ******* department, I promptly called several other KIA ******* departments to check their pricing and found that they either charge a much smaller fee (~$100) or nothing at all since the vehicle is still under warranty. I promptly called University KIA back and told them not to do anything to my car (not that they would have since they claimed to have a 3 week wait) and that I was headed to get it back from them.

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