Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving Companies

Coleman Worldwide Moving, LLC

Headquarters

Reviews

This profile includes reviews for Coleman Worldwide Moving, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Coleman Worldwide Moving, LLC has 90 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.03/5 stars

    Average of 133 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromBrenda M

      Date: 07/23/2023

      1 star
      Stay away from this company! I hired them for a move from SC to AZ. It was the worst, most stressful moving experience I have ever dealt with. According to my contract, I was to be packed on Day One and the truck loaded on Day Two. For both days the company sent the same 3-man crew which consisted of an injured supervisor/driver, *****, who was unable to work due to an injury which occurred before coming to my house, and 2 very young men, who had been with the company just a short time. I contacted people on several levels of mgmt throughout the day asking for more crew. I never received an answer from them why they sent an injured supervisor to my house both days. ***** spent most of those 2 days in the truck because of his injury, leaving the two young crew members unsupervised. When I asked ***** to at least supervise, he ignored me. He was an unpleasant, rude person. On Day One the packing wasn't halfway done when ***** pulled the crew at 4:00 pm to leave, against my objections. I was told at the end of that day by the ** at the ***************** that the long distance driver would arrive the next day to make sure everything was taken care of. That didn't happen. The two young crew members had to finish packing, loading the truck and staging the truck. Finally at 5 pm 30 minutes before they were done, two more experienced crew showed up. I paid over $11,000 for this. Stay away from this company. They take your money and provide unacceptable service.
    • Review fromJoe V

      Date: 07/12/2023

      1 star
      They delivered our furniture and we were -21 totes, which had my wifes antiques from her grandmother and also my tools. They told me I was it short anything how they knew this I do not know and refused to go and search for it, or to give me a refund on my money. They also lost some of our furniture And we got some furniture of other peoples. It was not ours and they refused to pick it up. These people have not only stole things from us, but have taken family heirlooms that we will never get back and love dearly.
    • Review fromErwan l

      Date: 07/07/2023

      5 stars
      Efficient move from ***** to ****. Got a clear quote. detailed follow up and communication from move coordinator before pick up and before delivery. Pick up on time and went well in an apartment building. No damage done to my household items and delivery was the day they promised on time and again efficient and clean and courteous. All good ! Will work with them again
    • Review fromJames L

      Date: 06/27/2023

      1 star
      Before the move they were great. The day of the move the Lies started. Nothing was their fault. Everything was my fault. They promised the truck that would move across country would be there. A U-Haul showed up, but it was a couple hours later than planned because U-haul opened at 10. Didn't have the packing materials. Sent out for them. Delivery was as planned, but bad communication regarding local rules for parking. Then claimed they wouldn't take responsibility for moving a refrigerator in because it was heavy. The local guys blamed the driver for only having 2 of them. They recommended 4. Several damaged boxes. The driver said call the office, and not to worry about noting the damaged boxes. The local coordinator said I had 30 days. They both lied and now Coleman won't cover the damage. It is only a few hundred dollars on a $12,000 move. That's how cheap they are and don't give a D%&^ about customer satisfaction. The sales guys was nasty after the move started. Said put my big boy pants on and stop complaining. Oh yeah they charged my credit card 3 days before the pickup. I should have gone with Mayflower. I will next time.
    • Review fromRandi F

      Date: 06/18/2023

      1 star
      Worst Movers ever! I used to have nice antiques, but they literally broke all my furniture. They broke the heads off of two tables, they scratched up to China cabinets, they broke handles off another China cabinet, they ruined my grandmothers sewing machine. If you want any of your things to survive a move, do not use this company!
    • Review fromDonna W

      Date: 06/08/2023

      4 stars
      Communication was wonderful! I was checked on 3 times during the day and was able to voice my concerns.The pack out took much longer than expected..,
    • Review fromJeff M

      Date: 05/18/2023

      1 star
      Worst experience ever! Weight was overestimated, and refund promised for differential within ***** days. Now 68 days in, and no refund check, but worse is that no one will take responsibility to assist me in tracking down status of refund. Allied blames Coleman, Coleman blames Allied. Would seriously caution anyone expecting accountability or customer service to stay away from this company!
    • Review fromVirginia F

      Date: 05/18/2023

      5 stars
      The move was very easy. All of the movers were friendly and professional.The tow men that delivered on Wednesday were great.I had no problems at al.
    • Review fromCheryl H

      Date: 05/16/2023

      5 stars
      The Coleman team from sales consultant, moving coordinator to mover and team were awesome! Exceptional customer service, follow-through and professional. I've moved many times including local and interstate and they are by far the best. I would definitely recommend and use them again.
    • Review fromRalph W

      Date: 05/01/2023

      5 stars
      Excellent crew, on time, very careful, nothing broken, just one small s**** fixture from the shade attached to a lamp was missing...after about 200 boxes packed, delivered and unpacked. Most impressive to see how close and supportive the six to seven team members were for us; they clearly are a bit of a family in terms of how they respect and support one another. We have moved across states and between countries over about fifty years....about a dozen times...and this crew stands with the best of them. We are most grateful and if we do move again, we would use them.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.