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Business Profile

Plumber

Mr. Dan's Plumbing, Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

4.94/5 stars

Average of 63 Customer Reviews

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Review Details

  • Review fromPhyllis S

    Date: 08/12/2024

    5 stars
    Excellent service!!!******** is professional, courteous, explains everything, friendly, extremely knowledgeable! All around super person. Big asset to Mr *****
  • Review fromDavante P

    Date: 06/12/2024

    5 stars
    Thank you for the help, ********************************* helped me once ****
  • Review fromTammy G

    Date: 06/06/2024

    5 stars
    Was very helpful and explaining everything. I will be in contact with them again if I have another issue
  • Review fromChris C

    Date: 05/13/2024

    5 stars
    I can always count on Mr. **** ******** up front about what needs fixing, reliable and dependable services.
  • Review fromMarc P

    Date: 04/26/2024

    5 stars
    Kudos ********** Plumbing for having such an exemplary tech . *** took care of a repair at TownePlace Suites ,his professionalism and attention to detail was quite refreshing in this day where customer service has gone out the window. Very courteous, patient. Its a shame that I wont enjoy his conversation till the next time we cant take care of a plumbing problem in house.
  • Review fromPerry T

    Date: 03/29/2024

    5 stars
    We had a recurring problem and didnt feel we were getting a resolution. I explained my frustration to senior team member and he not only responded to my email within the hour, he and another senior tech were at the house the very next day. They looked over previous work, made reasonable suggestions and offered to do the work at a discount to make up for not having sufficiently addressed the underlying issues previously. This last part was the definition of above and beyond. I not only felt heard but I felt like I had a real solution that would work. Just really excellent customer service and technical expertise. Great bunch of guys who respect customer loyalty.
  • Review fromDorine S

    Date: 02/16/2024

    5 stars
    Very professional and did an outstanding job. They were on time and explained and rechecked everything.
  • Review fromNorman M

    Date: 12/26/2023

    5 stars
    I was very pleased with the plumbing inspection and service that ******** with Mr **** did today. She was very thorough, explained everything, quickly repaired a plumbing issue we had the and provided us detailed quote for a few other things that I had inquired about. I was pleased and would highly recommend.
  • Review fromErika D

    Date: 10/29/2023

    1 star
    This is the worst company Ive ever dealt with. I had a leak and they were unable to find it and then was told to put a fan on the floor and hope the leak stops. It doesnt take common sense to know that wont work. I was charged almost four hundred dollars for bad advice and then had to hire another company to find it. I called and complained about this and the owner said he would give me my money back but when he sent the check it was only for part of the money. He never said it would only be part of my money back and not the full amount. Ive used this company in the past and never had a problem until now. They are very unprofessional and I will never use them again.
  • Review fromTommie A

    Date: 10/17/2023

    5 stars
    Friendly and very professional crew. They do outstanding work. ******* is an asset to this company.

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