Reviews

This profile includes reviews for Bold Leads's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Bold Leads

  Chandler, AZ 85224-8223

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  Bold Leads

  55 N Arizona Pl Chandler, AZ 85225-5819

Review Details

• Review fromDaryle E

  Date: 10/28/2022

  1 star
  I agree run from this fraudulent **mpany. I am ** marketing with two agents. We were promised 15 to 20 leads a month, I reached out to customer service to see why we were getting leads from out of state and not in our designated area. No response. Also, wanted to find out why we are not getting the leads per month promised. No response. However, when stop paying they start calling you. The representative's name is ***** and he starts making excuses that no marketing system is perfect and he can't monitor monthly ac**unts because he has 150K ac**unts. The **mpany is fraudulent and is not customer focused. ***** always likes to say it is a numbers game but if you don't get the leads than how can you be successful. ***** claims he ********* ac**unt and should have 15 leads in October. Again, it is a numbers game and the ac**unts should be reviewed to insure the customer is getting what is agreed upon. Bottom line, you can't get in touch with customer to fix the problem. Run from this **mpany! Only one star because I have to make a selection.

• Review fromAshley L.

  Date: 10/17/2022

  1 star

  Ashley L.

  Date: 10/17/2022

  Run from this company!!!!! I give it no stars. There customer service is extremally poor. Their initial conversation and sales pitch does not correspond with actually service provided at all. In the sales pitch I was told that leads came from ads online which lead me to assume that came from more than just ********* I also asked during the call if I could cancel and sales person gave me script that didn't answer the question. Yes some of the leads can be converted however the amount of time that takes is not worth 699 per month. In the sales pitch that should lead in saying that will not let you out of the contract even with the poor leads they send you. I also contact them multiple times to get the correct pricing to terminate the contract however they will not follow up. They also sent emails stating that call me however I did not answer however I never received any missed calls or voice mails from them. This company should be investigating because they are trapping people into contracts in which are misleading and fraudulent in the nature of the services they provide.

  Bold Leads

  Date: 10/19/2022

  Hello, ******. We would really like to take the time to speak with you regarding your review and your request to cancel. We see that our team has been trying to reach you regarding this matter. You can reach our customer service team at *********************. We look forward to speaking with you on this.

  Ashley L.

  Date: 11/01/2022

  Your success manager and I have spoken. They also listen to my initial call and agreed that my questions were not answered properly. My questions were not answered all which was omission and it was misleading which is illegal. Given that this was recorded and that it was acknowledged that it happened in the email below I should not be held on the line for wanting to terminate my contract for your bad business practices. I hope everyone reads my review and stays away from companies like yours that only into lining your pockets rather than telling the truth to its customers. ***** (BoldLeads)Oct 21, 2022, 10:42 AM MST Hello ******, We have removed a total of $798 from your early termination fee due to improper expectations set by your sales representative during sign-up.***** Success Manager Boldleads.com Need Support? ************ option #1 BoldLeads by Propertybase Contact us at ************, option 1 for ************ option 2 for Sales!Be sure to watch our Webinars at your leisure: http://bit.ly/WatchBLWebinar

• Review fromDiana Marcela S.

  Date: 10/10/2022

  1 star

  Diana Marcela S.

  Date: 10/10/2022

  I would give less than 1 star if I could. This company is THE WORST company ever! They guaranteed an amount of leads a month, reason why my partner and I decided to sign a contract with them. We have been in contract since February and although we were not receiving what they promised, we wanted to give the benefit of the doubt and continued, paid on time (and it's not a cheap service) but when we even ended up receiving leads from other states (that we are not related to) we knew it was time to do something about it. We tried to reach out to them (customer service is awful btw) and they were evasive, then they said they can't guarantee the leads received a month (even though that was their line to get us signed) and that we have to continue receiving and paying for the crappy service and leads they provide. We reached out to the credit card company and told them about the issues we were having and when they started their investigation, BoldLeads decided to close our account even though we had paid for the service so basically, the stole from us because they charged for a service we didn't even receive, and they expect us to continue to pay for a service they are not even providing!!!!This is outrageous and they should be held accountable for scamming people!

  Bold Leads

  Date: 10/19/2022

  Hello, *****. We're sorry to hear that you're not happy with the service you've received from BoldLeads so far. We always want to hear from our customers and offer any support we can. Please give our team a call at ********************* and we'll see what we can do to assist you.

• Review fromTiffany S.

  Date: 09/02/2022

  1 star

  Tiffany S.

  Date: 09/02/2022

  If I could give zero stars I would. The experience with Bold Leads has been absolutely horrible and a complete waste of money. We signed up for seller leads and told we were guaranteed a minimum of 15 leads a month. After several months of maybe a handful of leads, I reached out to the rep and was told they would adjust the algorithm. Nothing improved. We were 4 months in and still not even 20 leads total. What leads there were were duplicates and even someone that had no record of even owning property! The rep said he would give me a credit since the set up was wrong and offered to change us to a buyers funnel as no cancellation of the contract was possible. After taking weeks to get that changed I still had no credit and now the leads are just duplicated names sent to me and my 2 other teammates. The rep who told me all about his ********* values is no longer responding! A complete sham!

  Bold Leads

  Date: 09/07/2022

  Hi, *******. We're sorry to hear that you are not happy with your leads so far. We have reviewed your account with us and it looks like your lead volume has improved since the last optimization. Our support team is always happy to help with any questions or concerns you have with your BoldLeads subscription, so please reach out to us if we can assist you further at ************** and select option 1.

  Tiffany S.

  Date: 09/07/2022

  Thank you for the reply and I will contact the number you listed. Not sure if you noticed that a good number of the leads are the exact same for multiple agents. So the amount may be higher but they are duplicates.

• Review fromTM B

  Date: 08/11/2022

  1 star
  The company is scamming *********** agents! They state you have a specific time period to "test drive", 90 days if you don't like the service, you can leave. They also will not share the audio recording of your call with the representative that signed you up with the service that stated this as well. BEWARE! They **** you into a contract with no out or no willingness to work out a resolution, only them getting paid for LEADS that are not as promised nor meeting their fulfillment requirement.