Toys
The Original Fly OrbInformation and Alerts
Alert Details
This business has 1 alert.
Alert
On February 7, 2023, BBB investigated The Original Fly Orb's business practices. This investigation was prompted by the nature of a consumer inquiry received by BBB. It's alleged through the reports to BBB that the business fails to fulfill orders, fails to issue a refund and responds to inquiries regarding returns. Additionally, some consumers alleged that the product received is defective or not as advertised.
On February 7, 2022, BBB sent the company a Business Practice Inquiry through e-mail to request the following information:
- Clarify the best way for consumers to get in touch with the business;
- A current quality check process before products are shipped to the consumers;
- A copy of the current refund and return policy in place;
As of February 21, 2022, the business has not responded to BBB's request.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.