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Business Profile

Vitamins and Supplements

Oranga Wellness

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Reviews

Customer Review Ratings

1/5 stars

Average of 15 Customer Reviews

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Review Details

  • Review fromPatricia F

    Date: 06/15/2023

    1 star
    This company is a SCAM. I placed an order in February, 2023. They have me on an auto refill every month at approximately $70. I have messaged twice with no response. The phone number provided directs you to a customer service representative but then disconnects. There should be a place to rate them at minus stars. The only was to leave a review is to select at least one star which they do not deserve. DO NOT get scammed by this company.
  • Review fromSandra S

    Date: 04/20/2023

    1 star
    I returned my last shipment for a refund, however, I have not seen the credit on my card yet. The product was returned on March 11, 2023, it was picked up in ** on March 14, 2023 and no credit has been processed yet.I was also charged for a shipment that I never received.Terrible company practices. Stay away from them at all costs!Actual rating is 1/4 of a star or no star at all.
  • Review fromJo M

    Date: 03/09/2023

    1 star
    I give Zero star bad customer service never refund my money. This is a scam. Don't use for nothing. Don't risk your money.
  • Review fromMark H

    Date: 02/14/2023

    1 star
    Stay away. The product has no value They sign you up as an automatic reorder without you knowing. Then you cant call the number It never cinnects
  • Review fromWendy R

    Date: 01/15/2023

    1 star
    Do not buy products! I order was placed by my child without my approval. I saw it on my back notification and almost 2 minutes after the order was made I contacted them to cancel. They refused to cancel my order. I sent them a picture of their refund fund policy and it stated that orders can be canceled prior to shipping. They basically said my excuse for a refund was not reason for cancelation but I can request a refund when it ship is to me. Why? It hasnt shipped? Now I have to wait two days for it to ship (weekend) and then request refund, pay the shipping back to them they they review to see if I get a refund! What a scam!
  • Review fromTheresa M

    Date: 01/14/2023

    1 star
    Totally FALSE advertising of a free to try product and then the weird charge story...Pretty much same story as those leaving reviews below. Though I thought I was getting a free bottle so I decided to buy 1 bottle at $39.99. They charged $39.99 and $199.99 for an additional 5 bottles I did not want nor did I order. I, immediately, after ordering called the company customer service. Customer support rep was rude though I was able to get the 1 bottle charge of $39.99 refunded immediately which never appeared on my credit card. And I was told I could not get the $199.99 refunded immediately b/c my credit card had been charged. That was not true. How can you refund the $39.99 immediately and then not the $199.99? Just weird and scam like. Took over 8 hours for credit card to be charged. I was told I needed an ***; to receive the product; then return product at my cost to get the $199.99 credit back to my credit card. I received the order confirmation and, luckily, the *** via email about 8 hours after contact with customer service. Product did arrive and I have returned. I am awaiting the $199.99 credit to my credit card.
  • Review fromMarilyn T

    Date: 01/08/2023

    1 star
    A scam. Advertised one price and then charged a higher price. Charge $199 when it should have been $120. Sent a notice to *** saying preparing for shipping but then never sent product. I used the chat feature as phone line was not working and was told product on its way. I said no it wasn't and asked for a refund. I did receive the refund, but glad I kept all the information or I would have never know how to reach them. Don't buy from them.
  • Review fromharold m

    Date: 01/07/2023

    1 star
    Oranga Wellness is a scam. After reading the other reviews, I see that I was scammed exactly like everyone else...ordered one bottle for @39.00 and got charged for 5 bottles for $199.00...called 5 minutes after ordering and they refused to cancel or give my money back. I am about to call my bank and see if I can do something about it.
  • Review fromMichelle F

    Date: 12/31/2022

    1 star
    This does appear to be a scam operation as others report. They were unclear on the ordering, overcharged the $199 and order was not received after a month. Tried to reach customer service as there is no **** tracking on the item as they indicated and **** still waiting to be received for shipping. No response, just left hanging.
  • Review fromJoseph M

    Date: 12/25/2022

    1 star
    This appears to be a scam operation run by one or two individuals from **********, ********, or *****. The website is intentionally confusing and deceptive and you cannot place an order without being overcharged.I'm ashamed to admit that I fell for this, as I am an insurance fraud investigator by trade. After refunding part of my order costs (all sorts of red flags during that phone conversation), they sent me a notice stating that the product was shipped. That was 14 days ago and the package still has not even made it to the ***** I'm assuming the product will never arrive and that the emailed notice was simply a delay tactic to hold onto my money. I'm going to file a complaint with my bank and also with whatever state agency in ******* I need to file with as well as the *****************.

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