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Business Profile

Sewage Disposal

Westside Disposal

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sewage Disposal.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromNina C

    Date: 06/06/2025

    1 star
    Do not answer phone and do not pick up trash.
  • Review fromKevin M

    Date: 03/05/2024

    1 star
    We have been customers of Westside Disposal since we moved to ****************** paying $50 for 2 months or $6.25 weekly.We placed our two cans out for pickup as customary. After the truck passed by, we went out to bring in our cans only to realize that neither was empty. We thought that maybe they had forgotten our stop so we called the office to let them know what happened. When the truck returned, the young man accused us of having refilled our cans and informed us we would be doubly charged !!I should mention that times past, we had occasions where trash remained stuck in can and we would never call to complain. We shrugged it off as an oversight/human error. To be accused of this dishonest act is the greater and more harmful matter. It is a serious accusation!! We do not take kindly being unjustly labeled. This is not a characteristic of good customer service. To be accused of stealing without any evidence is highly immoral and despicable. Westside Disposal, family run and owned ought to teach its employees what true, good customer service looks like and they should strive for honesty in their dealings with customers.Perhaps, to prevent this happening to any other, customers ought to take before and after pictures of cans/dumpsters to prove that all refuse was indeed removed or not since at Westside, the customer has no recourse, has no advocate and is defenseless.
  • Review fromNancy M

    Date: 07/27/2022

    1 star
    Bad customer service! Unethical and discriminatory service. I called to be helpful as a dumpster was place on my property without my consent, was spoke to so badly, yet I obtained the information needed and requested not to have dumpster moved and that I would take over payments, give all information and was told that I would get a ****. then next week dumpster taken, called and was told that "I was mean " and they could refuse service to anyone.I tried one more time to call back and NO HELP, just more "you were mean to my coworkers" I gave up and said one profane word! so frustrating to meet unprofessional people who would rather place people on hold and gossip that do the job of picking up the trash.

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