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Business Profile

Carpet and Rug Cleaners

Phoenix Carpet Repair & Cleaning

Reviews

This profile includes reviews for Phoenix Carpet Repair & Cleaning's headquarters and its corporate-owned locations. To view all corporate locations, see

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Phoenix Carpet Repair & Cleaning has 3 locations, listed below.

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    Customer Review Ratings

    4.84/5 stars

    Average of 25 Customer Reviews

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    Review Details

    • Review fromTodd S

      Date: 06/28/2025

      5 stars
      Terrific job. Professional and polite I highly recommend this company and tech
    • Review frommelany k

      Date: 07/29/2024

      5 stars

      melany k

      Date: 07/29/2024

      They did a wonderful job! My technician, ******* was very professional and explained exactly what was going to happen. When the job was complete my carpet looked brand new. I would definitely use them again and highly recommend their services.

      Phoenix Carpet Repair & Cleaning

      Date: 08/23/2024

      Hi ******,Thank you so much for leaving our Technician and business a BBB review!
    • Review fromJackie G

      Date: 07/16/2024

      5 stars

      Jackie G

      Date: 07/16/2024

      Office staff were prompt in responding to my request for an appointment, provided me with an estimate and sent me information on the technician that was scheduled to come. Technician was on time, polite and efficient. The original quote was what I paid for the restretching of my carpet. The only issue I had was that I was not notified that a different technician would be coming, but since their technicians are driving company vans with the company logo, and wearing a logo shirt, I felt safe and confident in letting them in my home.

      Phoenix Carpet Repair & Cleaning

      Date: 07/18/2024

      Thank you so much for leaving us an amazing review for our staff and technician workmanship!
    • Review fromRoss F

      Date: 05/30/2024

      5 stars

      Ross F

      Date: 05/30/2024

      ***** was very professional, straightforward, and personable. After accessing the damage, he brought in all tools needed and started repairing. After viewing the awesome job, we paid for the service. Great work Sir!

      Phoenix Carpet Repair & Cleaning

      Date: 06/04/2024

      Thank you for leaving us a review on BBB ****!
    • Review fromLinda W

      Date: 05/14/2024

      5 stars

      Linda W

      Date: 05/14/2024

      Arrived right on time, thorough and hard worker, very polite and nice. Will definitely use again.

      Phoenix Carpet Repair & Cleaning

      Date: 05/15/2024

      Thank you so much for leaving us feedback!
    • Review fromDawn B

      Date: 04/10/2024

      5 stars

      Dawn B

      Date: 04/10/2024

      In research a great company, reputable service and honest, this is what we found. They were prompt, honest, quote perfect to work and the carpet stretching & cleaning look amazing. Thank you for spending the day refreshing the house. Appreciated & will recommend in the future to others. Respectfully, **** & ****

      Phoenix Carpet Repair & Cleaning

      Date: 04/11/2024

      Thank you so much for the amazing review! We are so happy to hear from you!
    • Review fromRod E

      Date: 04/04/2024

      5 stars

      Rod E

      Date: 04/04/2024

      Great service, made my carpet look new again. Came on time, stretched and cleaned master bedroom carpet. ******* our tech did an amazing job!! Thanks

      Phoenix Carpet Repair & Cleaning

      Date: 04/05/2024

      Thank you so much for leaving us a review for ************** *******!
    • Review fromRaymond N

      Date: 03/28/2024

      5 stars

      Raymond N

      Date: 03/28/2024

      ******* was very good at his job. Stretched hallway carpet then steam cleaned all carpets in my condo Showed up right on time. He used protectors so the long hose did not damage my walls at the corners. I liked that. He was helpful, courteous and kind. I will hand out his cards to friends who ask me about my carpet repair and Ckeaning project. Thanks for helping me with this.

      Phoenix Carpet Repair & Cleaning

      Date: 04/01/2024

      Hi *******, Thank you so much for leaving ******* a review to show your support of his service!
    • Review fromDeb A

      Date: 03/05/2024

      5 stars

      Deb A

      Date: 03/05/2024

      ***** did a great job on my house. We used this company for several years prior, tried a different company once, and came back to Phoenix Carpet Repair and Cleaning. Reliable, friendly, and they get the job done. Highly recommend.

      Phoenix Carpet Repair & Cleaning

      Date: 03/15/2024

      Thank you so much for your review! It means a lot to have your support!
    • Review fromLaura P

      Date: 03/02/2024

      5 stars

      Laura P

      Date: 03/02/2024

      This company is a lifesaver! I needed carpet in a bedroom stretched quickly and I was able to get an appointment right away and the technician was on time, friendly and efficient! The carpet looks ***************! Will definitely be using them in the future for any carpet needs!!

      Phoenix Carpet Repair & Cleaning

      Date: 03/04/2024

      Thank you so much for your support and amazing review!

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