Reviews

This profile includes reviews for Lighthouse Management's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Lighthouse Management

  13166 W McDowell Rd Ste A Goodyear, AZ 85395-2617

  
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  Lighthouse Management

  PO Box 6298 Goodyear, AZ 85338-0622

  

Review Details

• Review fromPeter I

  Date: 12/29/2023

  1 star

  Peter I

  Date: 12/29/2023

  Lighthouse management is the home owners association which manages the property I rent. I received a couple of very vague notifications that I was in violation of "item in view". I was subsequently charged 45 dollars by my landlord, First Key Homes. I fixed what i thought was the cause of the violation, but got yet another violation notice for the same thing. I then called the contact number listed on the violation notice to ask what item specifically was not to be in view. However, the representative I spoke to stated that they could not speak to me, the resident, without authorization from the owner. I then called the owner, First Key Homes, and they said that was false and that, as the resident, I should be able to talk to the *** about my violation. I then asked to authorize me to speak to the *** about my violations.
  

  Lighthouse Management

  Date: 01/01/2024

  Our company is the *** management company and we represent the ***. We do not manage residential properties individually. Unless the homeowner has provided written authorization to our office to speak with tenants we are obligated to only communicate with the legal homeowner. If you ask your landlord to provide this written authorization directly to our office we will be glad to review any non-compliance letters that you may receive. Thank you.

• Review fromNatalia K

  Date: 11/06/2023

  1 star

  Natalia K

  Date: 11/06/2023

  If I could give 0 stars I would. This HOA has children who run it. I have contacted them multiple times requesting to cut down the tree behind my yard because of the mess it creates in my backyard and still nothing. Every time I send them an email I get a response that sounds like they are 16 . I have emails of the way they speak to me . It is insane how they speak to home owners who pay their checks. YOU WOULDN'T HAVE A JOB IF WE DIDNT HAVE HOMES. I have complained to them multiple times letting them know that I am the one eating the bill for the mess that their tree creates in my backyard and they still wont cut it down.
  

  Lighthouse Management

  Date: 11/07/2023

  Thank you for the communication and we apologize that you feel you had a negative experience. I reviewed all communication available and I do see where you were provided options with regard to the tree. This is a fully mature tree that is not causing any structural damage therefore trimming will continue. The last visit that included trimming this tree was the week of October 9, 2023. If at any point you choose to move forward with the other option please feel free to reach out to our office. Thank you.