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Business Profile

New Car Dealers

Martin Swanty Kia

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Frank U

    Date: 06/05/2024

    This dealership has a policy that misleads the consumer into believing that their car needs a service when it actually doesnt. Ive had the service light go off twice in 2 years and the 1st time I had only 4300 miles on the car and the 2nd time at 7000 miles. *** warranty manual states service at every 7500 miles but in small print it restates once a year. Synthetic oil doesnt break down in 4300 miles and its my opinion that this is deceptive and misleading information with the intent of getting the vehicle in so they can go on a fishing trip so they can fix or replace a part that isnt working improperly. *** last time I was there I over heard a customer complain about their bill because they werent informed beforehand of the so-call needed repairs and were looking at a $2,000.00 repair bill. This not advising the customer about the work needed and the cost is deceptive business practice in my opinion. ***y need to be investigated !!!!!!!!!

Martin Swanty Kia is NOT a BBB Accredited Business.

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