Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Artificial Turfs

Always Green Turf

Reviews

Customer Review Ratings

4.79/5 stars

Average of 38 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDarian T

    Date: 06/25/2024

    5 stars

    Darian T

    Date: 06/25/2024

    Always Green Turf were professional from the first phone call through the installation. They do quality work! I am very happy with the turf they installed in my backyard. I highly recommend Always Green Turf for any artificial turf you are looking to install.

    Always Green Turf

    Date: 09/20/2024

    Thank you so much for your kind words! We're thrilled to hear that you had a professional experience from start to finish and that you're happy with the quality of the turf installed in your backyard. Your recommendation means a lot to us, and were grateful for your trust in Always Green Turf. If you ever need anything in the future, dont hesitate to reach out!
  • Review fromGlenna S

    Date: 06/25/2024

    5 stars

    Glenna S

    Date: 06/25/2024

    We had the pleasure of using Always Green Turf to do our front yard about 2 years ago. Everything was done perfectly. We love it so much. So just recently we decided to do our back yard to replace the grass with turf as well. ***** was so kind to give us a quote and put us on the schedule ASAP. This amazing company is first class all the way. We were not surprised or disappointed with everyone being so professional from *****, ******, ***, ***** and his crew, and everyone working on our project. We have already recommended Always Green Turf to our neighbors and others stopping by to see the work done. They all went above and beyond with their quality and hard work to deliver an awesome result. Thanks again.

    Always Green Turf

    Date: 09/20/2024

    Thank you so much for your continued trust in Always Green Turf! Were thrilled to hear that you loved your front yard so much that you chose us again for your backyard. Its wonderful to know that *****, ******, ***, *****, and the entire crew were able to meet your expectations with their professionalism and dedication. Were honored that youve been recommending us to your neighbors and those who stop by to admire the work. Going above and beyond for our customers is what we strive for, and were so glad youre happy with the results. Thanks again for your support!
  • Review fromBruce B

    Date: 06/24/2024

    5 stars

    Bruce B

    Date: 06/24/2024

    From star to finish of our project AGT was a five star experience. ****** did the presentation and there was absolutely no pressure. He showed us the different types of turf and didn't try to oversell us on a higher grade. (we went with the middle grade). He measured our yard and gave us a few design tips. The financing part of the project so smooth and simple. They scheduled us a couple of weeks out for the project. The day before they drop all materials for the yard. ******** showed up at 6:30 AM which was perfect for us. These guys are fast, and professional. ***, the project manager, stopped in to check in on the progress and also gave us a short education on how to maintain our turf. The project was completed in about 4 1/2 hours. ******** cleaned everything up and left no trace!!. We absolutely love our new turf. what a game changer for Arizona outdoor living!! We highly recommend AGT. These guys know their stuff, and it shows!! Thank You !!

    Always Green Turf

    Date: 09/20/2024

    Thank you so much for the glowing review! Were thrilled to hear that your experience with Always Green Turf was five stars from start to finish. ******* no-pressure approach and helpful design tips are exactly what we strive for, and were glad you found the perfect turf for your yard. Its great to know that the financing process was smooth and that the crews efficiency and professionalism met your expectations. *** stopping by to check on the project and provide maintenance tips is part of the service were proud of. Were so happy to hear that you love your new turf and that its made a difference in your Arizona outdoor living! Thank you for the high recommendation were here for you anytime you need us!
  • Review fromIan B

    Date: 06/24/2024

    5 stars

    Ian B

    Date: 06/24/2024

    We had a great experience with Always Green Turf. We recently had a pool put in and the rest of the yard was a bit of a mess. We had a lot of weeds and the grass was patchy and mostly non existent. We had a retaining wall that was just loose pavers stacked haphazardly. At the first appointment, we shared our vision with ****** from Always Green, he took measurements, and then he sat down with us on the designs. He also provided an estimate which was very reasonable (we had received other estimates from 3 companies that were all thousands of dollars more). He provided some professional recommendations. In the designs and we agreed for them to do the work and scheduled right then. After he left we iterated a couple times on the design until we got it right. On the scheduled day, the team ******* ******, ****, and **** came and started working building the wall and leveling the yard. The project manager, ***, also came. I explained the job and walked them through everything we had finalized with ******. There were a couple things that didn't get communicated from the design team to the builders, but they made sure they were clear with me before starting. The whole process took 3 days. *** communicated well with us on the progress. ****** made sure to ask questions if there was anything unclear. Also, they cleaned up pretty well after. There were a couple minor things that needed to be tweaked after, and they made sure to take care of those quickly. *** provided us instructions on how to care for the yard to make it last a long time. We are very happy with our transformed back yard!

    Always Green Turf

    Date: 09/20/2024

    Thank you so much for sharing your detailed experience! Were thrilled to hear that Always Green Turf could help transform your yard into the vision you had in mind after getting your pool installed. Its great to know that ****** was attentive to your needs, helped with design, and provided a reasonable estimate. Were proud that our pricing and service could stand out compared to other companies. **************************************, and *** all worked hard to ensure your project was handled with care, and we appreciate your understanding when some things needed clarification during the process. Were glad communication remained clear throughout, and that any tweaks were quickly resolved. Its fantastic to hear youre happy with your transformed backyard, and we hope it brings you enjoyment for years to come. If you need anything in the future, dont hesitate to reach out. Thank you again!
  • Review fromRachel D

    Date: 06/22/2024

    5 stars

    Rachel D

    Date: 06/22/2024

    Fantastic work! **** came out to view our yard, take measurements, listen to what we wanted, and was then able to provide a fair quote. We went through several other companies for quotes but Always Green Turf was the only one to consistently respind to us. We also did finance through their financing company and the process was super easy!! ***'s team came out and did a wonderful job. Any question I had, *** took the time to answer it in detail *** his knowledge was reassuring. We had 1300 SF of turf, 5 ft borders of 1/4 miner around the yard, and covered our concrete patio with beautiful gray pavers. The final result is gorgeous. We are SO HAPPY with it and finally have a place for our grandbabies to play! We plan to use Always Green Turf again for our front yard when we're ready to do it. Such a great company!!!!

    Always Green Turf

    Date: 09/20/2024

    Thank you so much for your amazing feedback! Were thrilled to hear that **** and the Always Green Turf team were able to meet your expectations from the very start. Its great that our responsiveness and fair quote stood out compared to other companies, and were glad the financing process was smooth for you. *** and his team take pride in their work, and we're happy to hear they were able to answer your questions and reassure you throughout the project. The transformation of your yard sounds stunning, and were so glad your grandbabies now have a beautiful place to play! We look forward to helping you with your front yard when you're ready. Thanks again for choosing Always Green Turfwe truly appreciate your support!
  • Review fromGreg S

    Date: 06/20/2024

    5 stars

    Greg S

    Date: 06/20/2024

    They were great to work with. Their salesman was able to out twice to talk to us and take new measurements because we changed our mind on what we wanted for our back yard. He was very informative and talked us through all of our decisions. Once the project started they were very professional. The team took care to not damage any of our property and cleaned up everything even the street where the materials were stored. We love our finished backyard!

    Always Green Turf

    Date: 09/20/2024

    Thank you so much for sharing your experience! We're glad to hear that our team was flexible and accommodating when you changed your plans for the backyard. Its great to know that our salesman was informative and helped guide you through all the decisions. We take pride in being professional and ensuring that our work is done with care, and were thrilled that youre happy with the finished result. If you ever need anything in the future, dont hesitate to reach out! Enjoy your beautiful new backyard!
  • Review fromDavid S

    Date: 06/20/2024

    5 stars

    David S

    Date: 06/20/2024

    After getting several quotes on n putting in turf at my mothers house we picked Always Green . It was the best choice weve made so far in our yard renovation. From the sales staff to the installation nothing but professional quality and service. I highly recommend this company you cant go wrong and you will not regret your decision they are the best

    Always Green Turf

    Date: 06/21/2024

    Hi *****,Thank you so much for your wonderful review! We are thrilled to hear that you chose Always Green for your yard renovation and that you are satisfied with our services. Our team takes great pride in delivering professional quality and service, and its fantastic to know that we met your expectations. Your recommendation means a lot to us. If you ever need anything in the future, please don't hesitate to reach out.
  • Review fromBeverly K

    Date: 04/12/2023

    1 star

    Beverly K

    Date: 04/12/2023

    The salesmen **** came out and was rude and was very pressured. He made fun at us for not knowing anything about artificial turf. He wanted to give us a presentation before he took measurements or heard about our project. We told hi to take measurements first so he got mad and left. I would never recommend this company and would like to see this company removed from home advisor and would like an appology from sales person

    Always Green Turf

    Date: 06/20/2024

    ******* - Thank you for considering our services for your front yard project. We understand that your time is valuable, and we appreciate any opportunity to show you the value we can offer.

    During our appointment, we did ask for some of your time to create a detailed design and show you our products, warranty, and company background. This is a standard process that allows us to provide an accurate quote and ensure that we can meet your needs.

    However, we understand that you may not have had the time or inclination to participate in this process. When we offered to design your project and show you our products, you declined and asked us to email the design and quote. We respected your wishes and left your property.

    We were disappointed to receive a negative review moments after we left your property. We believe that the review does not accurately reflect the level of service that we provided to you.

    We want to reiterate that we did not pressure you in any way, and we did take the time to get a specific turf to meet your HOA requirements. We value your time as well as our own, and we hope that you can appreciate the effort that we put into trying to earn your business.

    Thank you again for considering our services, and we wish you the best of luck with your project.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.