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Business Profile

Colleges and Universities

Mesa Community College

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/03/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The institution intentionally mis-encoded the APPROPRIATELY APPLICABLE TRANSFERS from at least SIX distinctive transcripts ( see within attached documentation ) against a Qualified and Secure MAY-JUNE 2023, AD/MX Graduation in an EARNED degree in SUSTAINABILITY AND ENVIRONMENTAL STUDIES, A.A. ( CODE : 8123 ) , whose resolution in derailed by a proverbial Tsunami of Disorderly EMPLOYEE conduct and retaliatory diversion antics, partially on the basis of a so-called SMALL GROUPS COMMUNICATIONS course against which an internal faculty BOTCHED resolution in the Christmas 2022, AD/MX time frame, while the institution has failed to process the nearly $1,000 in REFUND value, which it appropriated to its undertaking. We ask ***************************, the current sitting PRESIDENT to accomplish these FOUR THINGS as before at the DELINQUENT'S behest, and in a centralized, and organized fashion; ******** will authorize the INDICATED transfers as they actually apply to the CONTRACT COMPLETION from the SIX transcripts, and PLEDGE to undertake due scrutiny/"audit" with regards to an accuracy issues to the Client's Legal Satisfaction. ******** will authorize a retroactive A.A. degree award, as thus qualified, to the original MAY-JUNE 2023, AD/MX contract completion time-frame. ******** will authorize REFUND BY CHEQUE of the full sum monetized against the SMALL GROUPS COMMUNICATION course, against which the BUSINESS never fulfilled its contract, but has assessed a nearly $1,000 extraordinary charge. ******** will assume full responsibility for absolving these issues, and directly release a RE-ADMISSION Letter, Certify GOOD STANDING post-graduation, and process the HONORS CONTRACT internalization process in support of continued studies. Thank You!

  • Initial Complaint

    Date:04/25/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi. I enrolled in mesa community college online spring classes. I wanted to enroll full time I was put in a class that didn't pertain to my degree, so financial aid didn't cover the cost. I was told to fix the mistake I can take 3 classes at the sister school **********. I was enrolled in *** and was dropped when I went in to do class work. *** dropped me from 2 classes and withdrew me from one and was trying to charge me. I had to do a tuition reappeal to fix that. class started Monday and all that happened on Friday the drop and the withdrawal. I registered for summer classes and now I have 10 holds on my account saying I owe *****. I have been trying to speak with someone and fix all these problems for weeks and I'm unable to communicate with anyone that can help me. I want them to send the money back to fasfa or fix this situation. I can't function in class with all this going on. I'm worrying myself and finding myself being depressed behind this situation .Please help it is breaking me down.

  • Initial Complaint

    Date:02/03/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i am being charged ****** for a class i dropped and transferred to another college. i am tired of the switching back and forth and trying to figure things out.if i could afford to pay it back, i wouldnt need the financial aid in the first place.i have severe imparing mental illnesses that cause me to be manic one minute and severely depressed the next..here i am trying to make something of myself after 36 years of living the way i have and now i cant even do that because of stupid money.that is one of my biggest stressors and what causes me to go into deep depression to the point i never take care of myself.i over eat.i avoid everyone including my daughter and wife and now have a son due in may.im afraid of how i will be then.i cant find aid relief.fafsa has it blocked. and all i want to do is learn a new language and get into acting like i have wanted to since i was a kid before reaching double digits.but now this school and a couple others are preventing thati dont even know why i tried in the first place.this is why it took so long.only to make happen what i thought.i cant afford it.i dont work.cant hold a job.live with others who help support me but barely as the money we get is just enough to pay for bills after cancelling things and paying for my psychiatrist and therapy and medication that isnt working and no one knows what to do to help **** cant afford lab work to get on other medications that require it.transportation is broken.cant afford to fix or buy.everything has gone up in price and can no longer be afforded even for the necessities.i dont even know what to do.i cant focus on school with this over my head.im so tired of the greed and how money controls everything.i am also trying to find scholarships but im either not the correct race, dont live in the correct area, or not studying or majoring in the correct area.no wonder im going into depression again and having a hard time fighting it.i was even separated from the navy because of this.

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