Reviews

This profile includes reviews for Aspen Dental's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Aspen Dental has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Aspen Dental

  1155 S Power Rd Mesa, AZ 85206-3715

• 

  Aspen Dental

  2641 N 44th St Phoenix, AZ 85008-1561

• 

  Aspen Dental

  475 E Bell Rd Ste 150 Phoenix, AZ 85022-2348

• 

  Aspen Dental

  2827 W Peoria Ave Phoenix, AZ 85029-5217

• 

  Aspen Dental

  5707 E State Route 69 Prescott Valley, AZ 86314-2801

Review Details

• Review fromPatricia C

  Date: 08/04/2023

  1 star

  Patricia C

  Date: 08/04/2023

  IF I COULD GIVE ASPEN DENTAL A ZERO I WOULD. EVERY SINCE THE OTHER DENTIST LEFT THIS PLACE HAS WENT TO THE GARBAGE CAN. THIS GUY DONOT KNOW WHAT HE IS DOING. I PAID FOR INVISILINE THAT MAKE FEEL LIKE I HAVE TO THROW UP AND THEY HAVE DONE NOTHING TO CORRECT THAT, ALL HE SAID LET ME RESCAN YOUR MOUTH. I HAVE BEEN WAITING THREE WEEKS ON THEM AND STILL DONT HAVE THEM. THEY ALWAYS CHANGING YOUR APPOINTMENT AS IF OTHERS ***'T WORK. RUNAWAY FROM THIS PLACE.

  Aspen Dental

  Date: 09/18/2023

  Thank you for the opportunity to respond to the complaint filed regarding the Aspen Dental branded practice. We will be responding to the consumer directly on this communication.

  Aspen Dental

  Date: 09/18/2023

  We are having trouble locating your patient account. To better assist you, please respond with your date of birth or a phone number or email address associated with your Aspen Dental account.

• Review fromTyrone R.

  Date: 01/06/2023

  1 star

  Tyrone R.

  Date: 01/06/2023

  I went to Aspen Dental in ************************ ****, August 2021 to have all my teeth extracted. August 19,2021 I had my lowers extracted. With no problems. Before I could schedule my appointment to have my upper teeth extracted, Aspen contacted me to state that they needed my wife's Social security number to file my claim with my provider. This sounded suspicious and stalled my treatment for months. I put my dental provider in touch with Aspen and Aspen called me months later starting that they would like me to make an appointment to complete my dental care. And that s deposit had been made to my account. I made several attempts to get my dental care completed . And after confirmation of my appointments . I was given false excuses as to why I couldn't have my dental work done. In Feb,2022 I was told after coming in for an appointment ,by the receptionist , that they didn't see where I had an appointment and after they rechecked , they had me scheduled for another procedure and not extraction. I left and returned August 2022 , I was keep waiting for an hour and when I was called back for my appointment I was told that the new Dr. Couldn't do my extractions because he was doing a procedure on another patient that was taking longer than expected.the same Dr. *** time to up sale me an more expensive implant. Instead of my dentures, that I have been paying for for over a year and have not received. My last visit was In Dec, 8 2022 .I was told falsely, by "***" that I have an out of pocket expense and consent forms to sign before I could get my extractions. I had no out standing balance, I checked with my insurance provider and was told by ****** office staff of Aspen Dental that I have no outstanding balance It been over a year and 4 months and have been given lies and excuses . And not good service.Aspen Dental at this office had done nothing to make me smile.***********************

  Aspen Dental

  Date: 01/12/2023

  Dear *** or Madam:Thank you for the opportunity to respond to the complaint filed by ***************************** on behalf of the ************************, ** Aspen Dental branded practice, owned and operated by Lakireddy Dental LLC. We will be responding to the consumer directly on this communication.The Aspen Dental network is committed to breaking down barriers to care. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive quality care. Every patient complaint is taken seriously and the office will work to resolve any concerns that are raised, living into our commitment to say Yes to quality oral care.I appreciate you giving us the opportunity to review this inquiry directly with the consumer adhering to federal privacy laws.

  Tyrone R.

  Date: 03/14/2023

  I would like to add further comment to a previous posting about my Negative experience with Aspen Dental. i have ZERO CONFIDENCE. In Aspen Dental to provide quality dental care for me. my last contact with Aspen was a voice mail Feb, 14,2023 asking me to call for my next steps for my treatment. it has been a Year and a half and i was told that Aspen has no dentures for me. i have paid $1,440.00 dollars to Dental first. for dentures.a credit of $1,071.20 was posted to my Account by Corp.East of ********.**. Feb,6,2023.. I would like for Aspen to pay the balance of $1,126.75 to the account and refund my $1,440.00 I am going to go to another dentist get treatment that i have not recieved at Aspen Dental

• Review fromGilbert S

  Date: 12/16/2022

  1 star
  I have visited the *********** ** location for a broken filling, I ask them on the phone is they can fix the filling that I have an emergency, they said no problem, come on in. After an X ray, they said I have 2 options just a filling or root canal, I choose just the filling, root canal wasn't necesay they just say it to s**** you over. Not because I choose the cheaper option they decide it not to treat me, so I left with the pain. Please avoid these clovns. And by the way the manager ********** belive is him name, has a f*ck face!

• Review frommary j.

  Date: 07/13/2022

  1 star

  mary j.

  Date: 07/13/2022

  I took my son there, He is a grown man but has some disabilities that some time require my assistance. We went last week. They did the x-ray and exam and we were told they would be able to pull the tooth. I pre-paid them the ****** required and we made an appointment for today 7/13/22. My son has taken the prescribed antibiotics and was nervous but ready to get the procedure over with. About thirty minutes later a young lady came out and said they could not finish pulling the tooth because of my son's breathing. My son came out of the exam room with ****** gauze hanging out of his mouth. They had started to pull the tooth and then stopped. Who does that, Shoot him full of novacain, attempt to pull it out there fore loosening it, and then just stop. He is now in severe pain and has to wait another week to see another dentist, more x-rays, and then wait for the appointment. Such poor service. If they couldn't do it then why make the appointment and charge me. They said my money would be refunded but from what I've seen of them today I wonder,

  Aspen Dental

  Date: 07/19/2022

  We are unable to find the patient. Please supply the name of the patient. Thank you!

• Review fromKassi B.

  Date: 07/12/2022

  1 star

  Kassi B.

  Date: 07/12/2022

  I went into Aspen Dental to get a cracked tooth removed, and we started with the **ray process and everything seemed okay to start with a cleaning and getting a bridge on the left side of mouth. The dentist then started removing the tooth and drilling then decided middle of the procedure his scans were wrong and I need an immediate root canal for the bridge. Told me I should just be grateful for his time rather than complaining about the fact I needed to discuss how much more this was going to cost me due to their lack of paying attention to my scans. My insurance wont cover because they are refusing to send said scans in on the initial preop **rays. They then proceeded to try and charge me for a second dental cleaning I did NOT receive and then argued with me that I went back for an appointment and I should be charged with it. The reason I went back is because of my temporary bridge falling out twice while waiting for the real one to come. Now my **** amount has changed jumped from paying $386.19 to $1,554.64. Ive already paid almost $4,000 in total and it seems like they care more about the money than the quality of care. All while being hateful to me after having my mouth open in his chair for nearly 3 1/2 hours.

  Aspen Dental

  Date: 07/19/2022

  Dear Sir or Madam:Thank you for the opportunity to respond to the complaint filed by *********************** on behalf of the *******, ** Aspen Dental branded practice, owned and operated by **-SCD Dental PC. We will be responding to the consumer directly on this communication.The Aspen Dental network is committed to breaking down barriers to care. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive quality care. Every patient complaint is taken seriously and the office will work to resolve any concerns that are raised, living into our commitment to say Yes to quality oral care.I appreciate you giving us the opportunity to review this inquiry directly with the consumer adhering to federal privacy laws.