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Business Profile

Heating and Air Conditioning

Semper Fi Heating and Cooling LLC

Reviews

Customer Review Ratings

4.58/5 stars

Average of 508 Customer Reviews

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Review Details

  • Review fromChristina A

    Date: 04/30/2024

    5 stars

    Christina A

    Date: 04/30/2024

    **** and **** aka big head, were awesome! Very friendly and completed my AC instal quickly and answered all my questions. Im happy :)

    Semper Fi Heating and Cooling LLC

    Date: 05/02/2024

    Thank you for having us at your home, we appreciate the opportunity to serve you for your HVAC and Plumbing needs! 
  • Review fromPeter B

    Date: 04/30/2024

    5 stars

    Peter B

    Date: 04/30/2024

    Very prompt and professional company. I would recommend them to anyone.

    Semper Fi Heating and Cooling LLC

    Date: 05/02/2024

    Thank you for having us at your home, we appreciate the opportunity to serve you for your HVAC and Plumbing needs! 
  • Review fromRoy B

    Date: 04/29/2024

    5 stars

    Roy B

    Date: 04/29/2024

    Fantastic team, extremely cordial, friendly and professional. Very helpful and clean. I would highly recommend this company to all my friends!Semper Fi, was able to complete the job in one day. Thanks to entire team, ******, **************************** and ******.Semper Fi!

    Semper Fi Heating and Cooling LLC

    Date: 04/30/2024

    Thank you for having us at your home, we appreciate the opportunity to serve you for your HVAC and Plumbing needs! 
  • Review fromAndrea N

    Date: 04/29/2024

    4 stars

    Andrea N

    Date: 04/29/2024

    Semper Fi Heatingwas fast, professional and pleasant. Thanks Semper Fi!

    Semper Fi Heating and Cooling LLC

    Date: 04/30/2024

    Thank you for having us at your home, we appreciate the opportunity to serve you for your HVAC and Plumbing needs! 
  • Review fromChristina H

    Date: 04/29/2024

    5 stars

    Christina H

    Date: 04/29/2024

    Arrived on Time and was very Knowledgeable about our Ac Unit! Would recommend this company to anyone that needs their Unit looked at! Very Friendly and easy to work with!

    Semper Fi Heating and Cooling LLC

    Date: 04/30/2024

    Thank you for having us at your home, we appreciate the opportunity to serve you for your HVAC and Plumbing needs! 
  • Review fromSharon G

    Date: 04/29/2024

    4 stars

    Sharon G

    Date: 04/29/2024

    Explained situation in detail, and they were fast and efficient.

    Semper Fi Heating and Cooling LLC

    Date: 04/30/2024

    Thank you for having us at your home, we appreciate the opportunity to serve you for your HVAC and Plumbing needs! 
  • Review fromSerena S

    Date: 04/29/2024

    5 stars

    Serena S

    Date: 04/29/2024

    Semper Fi surpassed our pervious HVAC company **** care of the problem on first appointment ****** and technician very professional and pleasant to talk to We will definitely use Semper Fi for our HVAC needs in the future Thank you

    Semper Fi Heating and Cooling LLC

    Date: 04/30/2024

    Thank you for having us at your home, we appreciate the opportunity to serve you for your HVAC and Plumbing needs! 
  • Review fromDeb H

    Date: 04/29/2024

    5 stars

    Deb H

    Date: 04/29/2024

    When we called about our air conditioner issue, they scheduled an appointment for that day. ***** came out and seemed very knowledgeable about diagnosing and repairing. Got everything fixed and going promptly. Very nice to have a veteran discount. We will recommend Semper Fi to others for sure.

    Semper Fi Heating and Cooling LLC

    Date: 04/30/2024

    Thank you for having us at your home, we appreciate the opportunity to serve you for your HVAC and Plumbing needs! 
  • Review fromWil P

    Date: 04/26/2024

    5 stars

    Wil P

    Date: 04/26/2024

    Fantastic company, would definitely recommend them to my friends a d family. They are alway respectful and treat you like a person. I find them to be one of the most honest A/C companies in *******. I had ****** come for a service call to make sure we are good for the summer, he was very thorough and gave our units the thumbs up for the summer.

    Semper Fi Heating and Cooling LLC

    Date: 04/30/2024

    Thank you for having us at your home, we appreciate the opportunity to serve you for your HVAC and Plumbing needs! 
  • Review fromMaria C

    Date: 04/26/2024

    1 star
    -5 Rating: Semper Fi Heating and Cooling @ ************************************ (ROC# ****** / ******). We called Semper FI to perform an annual inspection on our heating/cooling system. A Semper Fi salesperson performed an inspection and advised our ductwork had separated causing breaches in air flow. He stated that the system was losing warm and cool air and sucking in dirty air from the attic through the breaches. This salesperson also stated that the ductwork issue was creating additional strain on our A/C unit and would reduce life expectancy.The Semper FI salesperson showed us pictures that he supposedly took of our ductwork in the attic. The pictures showed several sections of ductwork where tape popped off and caused large separations in adjoining parts of the ductwork. This salesperson stated that instead of replacing all the ductwork for about $10,000, Semper Fi could perform an Aeroseal process to seal the gaps and holes. The salesperson initially quoted between $3100-3200 to remedy our ductwork issues. This price included cleaning our ducts and applying the Aeroseal material. We negotiated a reduced price of $1500. Dirty Ducts cleaned our ducts. Semper Fi ended up refusing to perform the Aeroseal process due to concerns over damaging our duct walls. Semper Fi credited the $1500 that we paid after several weeks of going back and forth.Another heating and air conditioning company came out to provide a second opinion on our ductwork. The new tech used our phone to take pictures of our ductwork. To our complete shock the ductwork in our attic was completely different than that shown by Semper FI. This new tech explicitly stated There is absolutely nothing wrong with the ductwork or anything else in your attic or the A/C unit outside the house. Quit paying for repairs! Semper Fi attempted to commit fraud by producing pictures of someone elses ductwork thereby falsely representing the situation in our attic to make a sale for its own gain.

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