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Business Profile

Plumber

Mr. Rooter Plumbing of Phoenix

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromKathleen T

    Date: 05/02/2023

    1 star
    We had this company out to fix a backed up kitchen sink. The two things he tired, new garbage disposal and hydro cleaning the lines, didnt fix the problem. He can back with a help and they removed the ceiling from where the lines come in. They said it would require much more work and at a much higher charge than was quoted. I told them I need a second opinion and they wanted to charge me for over a thousand dollars for that visit. They didnt fix anything so I did want to lay that. I found out later they out that charge on my card and did not even send an invoice. Very unethical thing to do. A second opinion did not thing that work was necessary.
  • Review fromPhilip W

    Date: 02/26/2023

    1 star
    The sewage line from my house backed up and I called Mr. ****** to come unclog it. They did a fine job of clearing the pipes so we could use our plumbing again. The plumber from Mr. ****** had also threaded a camera on a ********** the pipes. He did not show me images in the camera or printed images but e planned Thant the old piles were pressed down - in bad condition and needing replacement. They could do this for &****, he said. I passed on the offer but the next day had another plumber use a camera cable and he showed me that my pipes are perfectly fine. Mr. ****** was trying to sell me expensive piping that I do not need!

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