Reviews
Customer Review Ratings
Average of 54 Customer Reviews
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Review fromBobbie S
Date: 06/29/2024
5 starsBobbie S
Date: 06/29/2024
From the first phone call to the completion of the repair I was impressed. The phone representative was very pleasant and efficient setting up my appointment with follow up text confirmation of that appointment. Then I was advised of a slight delay in the arrival Of the technician. He arrived and was very pleasant and professional. Kept me informed of his findings and costs. I would highly recommend Plumb Smart.
PlumbSmart Plumbing Heating and Air
Date: 07/28/2024
We're happy to hear your experience was positive and your recommendation is greatly appreciated. Please don't hesitate to let us know if there is ever anything you need. We are at your service.Review fromDebora H
Date: 06/25/2024
5 starsDebora H
Date: 06/25/2024
Very reliable company and having had both plumbing and air conditioning services, has provided great care.PlumbSmart Plumbing Heating and Air
Date: 06/29/2024
Thank you for the kind words. We're here 24 hours a day for all of your plumbing and air conditioning needs, serving you with the care and professionalism you deserve.Review fromLarry B
Date: 06/14/2024
5 starsLarry B
Date: 06/14/2024
PlumbSmart is the only company I call when I need HVAC or plumbing services. They are always professional and punctual. Pricing is provided up-front and technicians are experts that I trust to do a good job for a reasonable price. Every person that I have talked to by phone or met at our home has been courteous and pleasant to work with. I have recommended PlumbSmart to family members and friends with no hesitation, and I highly recommend this company to anyone needing the services they provide.PlumbSmart Plumbing Heating and Air
Date: 06/14/2024
Thank you for making us your go-to company for punctual and professional plumbing and HVAC services. We really appreciate you recommending us to your friends and family. We look forward to serving you.Review fromRobert M
Date: 03/28/2024
5 starsRobert M
Date: 03/28/2024
Excellent and honest service. This business is first class. I have used them 4times and each time they have done an excellent job. I will use them whenever I have a problem. Great company!!!PlumbSmart Plumbing Heating and Air
Date: 06/14/2024
We're so pleased to hear you are happy with the excellent and honest service you continue to receive. Thank you for your kind words your business is so very much appreciated.Review fromMartha D
Date: 03/25/2024
5 starsMartha D
Date: 03/25/2024
since becoming a customer of ********************** in the past year I am very impressed with the Workmanlike manner that each individual has conducted themselves . I am elated that I have found a service *** that can handle both my pluming and A/C needs. Sincerely **************PlumbSmart Plumbing Heating and Air
Date: 03/28/2024
Thank you, ******, for your kind words about our technicians and the service they provide. It's wonderful to hear that you appreciate the workmanship and the value we strive to deliver. We look forward to assisting you again in the future.Review fromMichael S
Date: 03/08/2024
5 starsMichael S
Date: 03/08/2024
*******************. Techs always take the time to explain the work being performed.PlumbSmart Plumbing Heating and Air
Date: 03/09/2024
It's always a pleasure serving you! We truly value your business and your feedback.Review fromRick W
Date: 03/03/2024
5 starsRick W
Date: 03/03/2024
************** I've used ******* and ******* on. They were very professional and thorough. My neighbor will have them out again in the fall to do their magic once again.Thanks guys.PlumbSmart Plumbing Heating and Air
Date: 03/07/2024
Thank you for sharing your experience with us! We're glad to hear that ******* and ******* provided you with thorough, professional service. We appreciate your recommendation and look forward to assisting you further if needed.Review fromMichael G
Date: 02/20/2024
5 starsMichael G
Date: 02/20/2024
Thank you to ***** for the great work and honesty when giving us a quote for the rest of our plumbing needs. We recommend PlumbSmart, and *****, for any plumbing work in the ****, **, area!PlumbSmart Plumbing Heating and Air
Date: 03/09/2024
We're so pleased to hear you were happy with the work ************** provided and the price you were quoted. Thank you for your recommendation!Review fromJoseph S
Date: 02/11/2024
2 starsJoseph S
Date: 02/11/2024
This company agreed to a refund as I purchased 3-bathroom faucets they included in the total bill. I spoke to a *********************** and ******* (she reported she was the owner daughter). And they both agreed to refund me when the faucets they installed were returned. The original ones were cheap looking, and I had not given approval to install those particular faucets. I did notify Mr. ***** that i did not like them as they did not match my Mediterranean-style home. They were ultra sleek and modern appearing. He said for me to purchase my own faucets and they would install them free of charge, I commented that I had already paid for the original faucets which meant I purchased 8 faucets and was only getting 5 installed. I suggested either he reimburse me the 3 I purchased or just leave the three original ones that I purchased at the time of the install. He said he would reimburse me. This was on Nov. 10, 2023, I have left 5 messages w/his staff and no one has returned my calls. I understand ******* no longer works there, Again I would like reimbursed for the 3 original faucets or return to me the 3 original faucets and I will use them elsewhere. Respectfully,PlumbSmart Plumbing Heating and Air
Date: 02/13/2024
We have made numerous attempts to reach this customer by both phone and email to no avail. We urge ********************* to return our phone calls so that we may resolve this matter to his complete satisfaction.PlumbSmart Plumbing Heating and Air
Date: 02/15/2024
We're happy to report that this entire matter has been resolved to this customers complete and 100% satisfaction.Review fromJim S
Date: 01/21/2024
5 starsJim S
Date: 01/21/2024
Been with PlumbSmart since 2020 when we bought our house. Installed toilets, new AC/heat unit and new ducts, other odds and ends and most recently new water heater (by ****). Always friendly and helpful both those who work the phones and those who do the jobs. Highly recommend them.PlumbSmart Plumbing Heating and Air
Date: 03/09/2024
We appreciate your business and your recommendation. We always look forward to serving you.
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