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Customer Review Ratings
Average of 54 Customer Reviews
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Review fromSandie H
Date: 12/21/2023
5 starsSandie H
Date: 12/21/2023
Very professional. Chase is exceptional and has fixed our water heater, pipes under sink/garbage disposal & installed an RO system.
PlumbSmart Plumbing Heating and Air
Date: 12/27/2023
Thank you, ******! We appreciate your kind words regarding ************** and are glad to hear we were able to help with your water heater, garbage disposal and RO installation.Review fromBob G
Date: 12/04/2023
5 starsBob G
Date: 12/04/2023
I selected Plumb Smart after reviewing and considering three different bids. They were very competitive on the repair cost but more importantly I was impressed with the entire staff at Plumb Smart form the beginning to the end of the process.Customer service was exceptional, repair technicians showed up on time, and the work was completed to our satisfaction and expectation. Without doubt we chose the right company for the job. The entire experience was excellent. I would highly recommend this company to anyone and I will definitely use them again in the future.PlumbSmart Plumbing Heating and Air
Date: 12/05/2023
We're humbled and grateful for your feedback. It's truly our privilege and pleasure serving you and we're so very pleased we were able to meet all of your needs and expectations. We're here 24 hours a day, 7 days a week so please don't hesitate to let us know if you ever have any questions or concerns. We know there are many plumbing heating and air conditioning companies throughout the valley to choose from. Thank you for choosing PlumbSmart.Review fromPatricia F
Date: 11/11/2023
5 starsPatricia F
Date: 11/11/2023
Quick response.. thorough explanation .. job well done! Definitely would call again.PlumbSmart Plumbing Heating and Air
Date: 11/13/2023
Thank you for taking the time to leave us a review. We are so happy we could be of service to you and Welcome to our family. Please don't hesitate to let us know if you ever have any questions or concerns. We're here 24/7 for all of your plumbing, heating or air conditioning needs.Review fromFadi R
Date: 11/10/2023
5 starsFadi R
Date: 11/10/2023
As always honest ***************** and very reasonably priced. They have done big projects at my house and.now even something small. I highly recommend them to anyone. CHASE THE **** WAS VERY FRIENDLY PROFESIONAL AND KNOWELGABLE. THANK U GUYS AGAIN.PlumbSmart Plumbing Heating and Air
Date: 11/13/2023
We really appreciate your business and consider you part of our family. Thank you for the great review. As always, we are at your service.Review fromLawrence A
Date: 11/07/2023
5 starsLawrence A
Date: 11/07/2023
Plumb Smart was quick to respond and VERY competitively priced. Their tech (plumber) was personable, helpful and communicative. I would have no hesitation recommending their services.PlumbSmart Plumbing Heating and Air
Date: 11/08/2023
Thank you! We're so very pleased we could be of service and we really appreciate your recommendation. Be sure and let us know if there's ever anything you need. We are at your service 24 hours a day 7 days a week.Review fromDawn T
Date: 10/02/2023
5 starsDawn T
Date: 10/02/2023
Always quick to come out and ******** always explains things to me well. Definitely recommendPlumbSmart Plumbing Heating and Air
Date: 10/03/2023
Thanks so much for your review and recommendation. We truly appreciate your business and your opinion matters to us greatly. Please don't hesitate to let us know if you ever have any questions or concerns. We are here for you 24/7.Review fromCraig G
Date: 08/31/2023
5 starsCraig G
Date: 08/31/2023
Finally an a/c company that is honest and doesn't try to up sell. The best!PlumbSmart Plumbing Heating and Air
Date: 09/21/2023
It's our pleasure! Thank you for the review and thank you for choosing PlumbSmart.Review fromDaniel V
Date: 08/28/2023
5 starsDaniel V
Date: 08/28/2023
As always, PlumbSmart was quick, honest, and very informative. **** explained the whole process of tuning up and diagnosing issues with our AC units. He got us back to cooling and helped us plan out a strategy for future repairs/replacement. If you are looking for a Fair, Honest, and ******************** We would recommend PlumbSmart for all your Plumbing, Heating or Cooling!PlumbSmart Plumbing Heating and Air
Date: 09/21/2023
We appreciate your recommendation and you taking the time to leave us a review. We're so pleased we could be of service and assist with providing a plan to handle maintenance needs. Whether it's weekends or holidays we are at your service ************************************************************** concerns.Review fromChris N
Date: 08/25/2023
1 starChris N
Date: 08/25/2023
I have no clue about their craftsmanship but I can tell you how they treat the communities around them. Reckless driving, speeding, driving on wrong side of road, blasting stereos. Im not sure they are plumbers as much as a fast and the furious party van. But hey, you do you since plumbers charge to much hahaPlumbSmart Plumbing Heating and Air
Date: 09/21/2023
It's difficult to respond to this review without specific details, including day, time and vehicle. What we can say is that this is the first instance we've had of anyone leaving a review regarding the driving habits of anyone in our organization. We run a fleet of around 35 trucks Valley Wide and our drivers are under constant supervision, including GPS monitoring of vehicle speed and on board camera. We take such concerns very seriously and our drivers know that they represent our company both on and off the road and are expressly forbidden to engage in any such behavior as is described in this review. Any such actions warrant termination. It is unfortunate this reviewer, who is not a customer nor has ever used our services, chose the Better Business Bureau to post these allegations instead of contacting us directly at the time when we would have been able to immediately take action to determine the validity of this complaint and potential punitive measures.Review fromJoseph U
Date: 08/13/2023
5 starsJoseph U
Date: 08/13/2023
After two other A/C company's came to my house in response to my call regarding a problem with my A/C unit, a neighbor recommended PlumbSmart and I wasn't disappointed. They were professional, courtesy, on time and most of all experienced, honest and reasonable. I can't recommended them highly enough. The first company that came out wanted to grossly over charge me for labor and on a subsequent visit totally miss diagnosis the issue and wanted to change me $5000+ to repair the unit. The second company told me the unit needed a part that was on back order and not available for 4 months, then suggested I buy a new A/C unit. I later found out the part was available and the A/C technician was lying to me in order to sell me another A/C unit. PlumbSmart correctly diagnosis the problem and repaired it at a reasonable price. Thank you PlumbSmart.PlumbSmart Plumbing Heating and Air
Date: 08/14/2023
Thank you so much for the great review and allowing us the opportunity to earn your business. We offered 24/7 Plumbing Heating and ************************ so please don't hesitate to let us know if there's ever anything you need.
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