Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

AJ's Heating & Cooling LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromMelinda S

    Date: 04/27/2023

    1 star
    We had an Ac unit installed 3 years ago with a 4 year warranty. The tech recommended a unit that turned out to be too small for our house, He also said to use a 30 amp service. We needed a 50 amp service. This mistakes caused the computer to blow up after 3 years, **'S told us the compressor was warranted but not the labor. For them to replace the compressor would be $1600. The entire unit with ducts, heat pump, and thermostat only cost $2400. We wanted to get just the compressor and have another certified tech install it. **'S said "no". We had to use them or call the manufacturer ourselves. The brand name was not on the unit, The name was not on any of the paperwork we were given. Their rep would not even look up the information for us. So we decided to pay them to do the work even though we were not happy with their work. and their rep said "no." They refused to do the job at all because we were unreasonable. My partner was very calm, their rep was rude and argumentative. I left a one star rating but they do not deserve even this,

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.