We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Customizations

AZ Motor Trendz

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Customizations.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/31/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    hi, so currently going thru an ordeal with a mechanic/car shop, thev where supposed repair my car back to original form before my car accident after nov28th of 2023, my insurance paid me out 45k to repair my 2019 zo6 n the shops basically stole my money and the cars still no fully finished nor close to its original state. its been close to 1 ******** have been more then patient i recently learned that they have 3 months to get the job done per insurance rules unless legit reason behind said cause but they had more then enough money to finish the work, so now im taking matters into my own hands because they've done a lot of grimy things to me as well as a friend of *********** insurance money. so I'm not the only person being affected, but 12 months to finish a car is absurd i never wanted to go this route but was forced to after many talks and trying to work things out but after speaking to shops n ***************** everyone's fed up n have sent me to find a lawyer because of everything that makes this case strong n counts in my favor lose of wages(affecting my business), sponsors, n that cars a busiiness car under my LLC so its a work *********** use it for my ************ cant let myself get taken advantage of any longer. i have plenty of documents from insurance, and then had to take my car to a second shop to get an estimate of the repairs needed for the car to be finsihed and that estimate came out to around a lil over 30 grande, which showed me they ran with the rest of the money, many of the parts where refurbished or then not even bought from the estimate they made and geico then settled on with azmotortrendz, the refurbished my ******************* realize the internals had more damage then expected instead of buying the brand new diff insurance gave them the money for, they then didn't buy a hood and even went as far as to not buy a need wheel.

AZ Motor Trendz is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.