Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Customizations

AZ Motor Trendz

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Customizations.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromAlex B

    Date: 08/19/2024

    1 star

    Alex B

    Date: 08/19/2024

    I wouldn't go here. They will overcharge for everything and also forget about it. I wanted them to fix my rearview mirror, and they said they would order it and then forgot about me for months. When I tried to get a hold of them, they would never pick up my calls, so I finally had to go to the business to get help. When they finally got the part, the owner's girlfriend, *******, gave me an overpriced amount, and I said I found it way cheaper somewhere else and was going elsewhere with my business. They didn't like that answer, so they repeatedly insulted me and my car.

    AZ Motor Trendz

    Date: 08/21/2024

    Dear ****, Thank you for bringing this matter to our attention. We are sorry for any inconvenience that you have experienced. With staff shortages, we are sorry for the cosmetic issue not being handled in a timely matter. We understand you feel like you were overcharged for your purchase. We strive to offer fair and competitive pricing, but we understand that perceptions can vary.Our employee *******, is a hard-worker and strives in providing excellent customer service and we do not appreciate over-labeling her as our owner's significant other, as ******* has a family and was given a label off of one interaction. Sincerely,AZ Motor Trendz

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.