Reviews
This profile includes reviews for OneAZ Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 460 Customer Reviews
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Review fromThomas C
Date: 07/15/2025
5 starsThomas C
Date: 07/15/2025
Excellent response and answers. Very polite and answered my questions quickly.
OneAZ Credit Union
Date: 07/16/2025
Thank you for sharing your experience with OneAZ, ******!Review fromSandra D
Date: 07/11/2025
5 starsSandra D
Date: 07/11/2025
My husband's credit card was stolen. ******** was a *** to work with. She did all that was needed to expedite a replacement card. Then she gave me excellent advice on managing our other accounts to maximize our experience with OneAZ. She was personable, of good humor and very efficient.OneAZ Credit Union
Date: 07/14/2025
Thank you for sharing your experience with OneAZ, ********! We are thrilled to hear that ******** provided you with a great experience. We value your relationship and look forward to serving you again.Review fromTrysten H
Date: 07/07/2025
5 starsTrysten H
Date: 07/07/2025
My first credit union, but I have zero complaints thus far.***** ******** was extremely helpful with my financial situation.OneAZ Credit Union
Date: 07/09/2025
Thank you for leaving a great review for OneAZ, Trysten! We are thrilled to hear that ***** and our virtual team provided you with helpful service. We value your new relationship and look forward to serving you throughout your membership.Review fromCarolyn W
Date: 07/03/2025
5 starsI had the pleasure of speaking with Kaisha, a member care representative at OneAZ Credit Union, and I couldnt be more impressed with the level of service she provided. From the moment she answered the call, Kaisha was professional, pleasant, and incredibly helpful. She listened carefully to my concern and, impressively, understood the issue the first timeno need to repeat myself or explain it multiple ways.Kaisha immediately went to work and had the issue resolved within just a few minutes. Her efficiency, combined with her kind and respectful demeanor, made what could have been a stressful situation feel simple and smooth. Its rare to experience that level of attentiveness and care over the phone these days, but Kaisha truly went above and beyond.Thank you, Kaisha, for your outstanding serviceyoure a true asset to OneAZ Credit Union!Review fromJohn K
Date: 07/02/2025
5 starsMy wife and I worked with ****** ****** on our ***** and auto loans recently and she made the whole process very easy and efficient. We look forward to working with her again on our future needs!Review fromJason M
Date: 07/01/2025
5 starsI have used OneAZ Credit Union for a few loans over the years. They have been super easy to work with and customer service is top notch. I just got done with an auto loan that *** ****** helped with. It was very easy, professional, and great rate. *** was awesome to work with. They will always be my go to for financing.Review fromTonette J
Date: 06/30/2025
5 starsThank you to ****** ******** who is in disputes fraud department at OneAz credit union. Your customer service is impeccable and with efficiency your knowledge and patience in explaining and listening to the issue i had. You have a great day Thanks One AzReview fromOrshina D
Date: 06/30/2025
5 stars*********, ******** Barb, *****, ***** and Bri have always been so helpful in fulfilling all of my needs, as well as letting me know about everything that OneAZ has to offer!Review fromMary S
Date: 06/25/2025
5 stars**** Rafifi was awesome in the process of obtaining a personal loan. Very professional and helpful. Thank you!Review fromNancy D
Date: 06/22/2025
5 starsI had the pleasure of working with ****** ****** and am so lucky that I had her assistance in helping me finance my new vehicle! She was friendly, personable, and professional. ****** was knowledgeable and answered the many questions with patience and clarity. ****** made this whole process a breeze and helped ease any stress I had during this process.
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