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Business Profile

Freight Forwarding

College Boxes
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Lisa S

    Date: 08/23/2024

    We had a great experience with college boxes. Picked up on time, tracking was updated when it reached the storage facility, and boxes were in the dorm when we arrived.

  • Ruoda M

    Date: 09/13/2023

    Ruoda M

    Date: 09/13/2023

    Worst customer service and company I've ever done business with. After I arranged a pickup date/location and rented a u-haul to move my own boxes, I was told that my boxes were not at that location. Several texts, emails, and phone calls went ignored or were redirected with no follow-up. When I called them out on their chat system, I was straight up ghosted. After being told that my boxes were actually at the original location, they refused to deliver my boxes to me for free asap. They made me wait until their free delivery date which was 12 days later. My boxes contained everything I needed to live. No representatives apologized or admitted any responsibility or wrongdoing. Everywhere I've looked they have bad reviews. Never ever ever ever use this company.

    College Boxes

    Date: 09/14/2023

    Dear customer, 

    Sorry for this terrible experience. This isn't how we operate.  I'd like to get to the bottom of what happened here. Can you provide your CID so I can track down what went wrong?  

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