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Business Profile

Pool Cover Service

Solar Safe Pool Covers

Reviews

Customer Review Ratings

4.67/5 stars

Average of 12 Customer Reviews

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Review Details

  • Review fromDerrill P

    Date: 05/29/2025

    5 stars

    Derrill P

    Date: 05/29/2025

    Great service and a great cover. My pool was covered for the winter. Did not have to clean the pool at all. The Solar Safe Pool Cover made maintenance of my pool simple. I just checked my chemicals and water level monthly. I am so happy I bought the cover. No worries especially on windy days. There was no need in cleaning out leaves or other trash blowing in the wind. And I started my swimming season early the cover truly does help to warm up the water. I am all around happy with service I was provided. The installers were great. Took the time to show me how to install and remove my pool cover. I highly recommend Solar Safe Pool Covers.

    Solar Safe Pool Covers

    Date: 05/30/2025

    Thank you for your nice review. We are pleased that you are experiencing some of the great benefits the Powerlock cover provides. Keeping dirt and debris out, lowering operating costs and extending swim time are worth the cost of the cover and you are well on your well to paying off the cover.
  • Review fromDon D

    Date: 01/23/2025

    5 stars

    Don D

    Date: 01/23/2025

    The pole cover works like a charm during the monsoon only wish there was a way to eliminate Tree leaves from Staying on Happy birthday the cover

    Solar Safe Pool Covers

    Date: 02/14/2025

    Thank you for your nice review. Unfortunately, removing the leaves is a manual job but fortunately for you they are on top of the cover and not in the bottom of the pool.
  • Review fromCheryl H

    Date: 10/17/2024

    5 stars

    Cheryl H

    Date: 10/17/2024

    This is a fantastic company! The personnel are professional, polite and friendly. The work was completed in a timely manner and we are VERY pleased with the results. We highly recommend this company and their product to anyone with a pool or spa. *. ******

    Solar Safe Pool Covers

    Date: 10/20/2024

    Thank you for your kind review. We are pleased that the cover has worked so well for you.
  • Review fromMark S

    Date: 08/08/2024

    5 stars

    Mark S

    Date: 08/08/2024

    We have had our solar safe pool cover since February. Our installers were great and demonstrated how to cover and remove the cover. We did not run the filter or add chemicals from February until May when we removed the cover. We were delighted to see clear water upon removal. On top of the safety features it is an awesome money saver for us. This is a great company and our experience was 5 star

    Solar Safe Pool Covers

    Date: 08/09/2024

    Thank you for your nice review. Hibernating your pool is such a great benefit and cost saver. Most of our Powerlock customers do it seasonally or even forever and benefit from the safety factor the entire time.
  • Review fromJim F F

    Date: 07/11/2024

    5 stars

    Jim F F

    Date: 07/11/2024

    I have owned my cover for two years now and it is holding up just great. I am glad I purchased this cover because I am saving money in the winter months not having to run my pool pump when I am not using it in the off season. I love it and would highly recommend it to new customers. The installers and staff I worked with were outstanding.

    Solar Safe Pool Covers

    Date: 07/15/2024

    Thank you for your 5 star review. We are pleased that the Powerlock pool cover is well on its way to paying for itself by lowering your pool operating costs. We do have great employees and appreciate the acknowledgment.
  • Review fromJeff H

    Date: 06/06/2024

    5 stars

    Jeff H

    Date: 06/06/2024

    We have had our Solar Safe pool cover for one year now. Beginning with our sales rep ***** to the installers, to the quality of the product we have appreciated this companys culture and product! The cover has worked as advertised. Though the *** looks like it will take about 6-7 years we think it is well worth it!Thank ******** ********

    Solar Safe Pool Covers

    Date: 06/07/2024

    Thank you for your nice review and honest description of its ability to save money. I suspect you do not have a service company because the payback by not needing a pool guy is generally two years or less. Enjoy the cover.
  • Review fromCindy M

    Date: 06/06/2024

    5 stars

    Cindy M

    Date: 06/06/2024

    First time having an in ground pool. Contacted Solar safe pool covers and we cant be any happier. It was so interesting to see them come out and measure and actually construct and make the pool cover at our house. We have an odd shaped pool with a rock waterfall, and the cover fits beautifully. The best part is we live in AZ and when we leave we put the cover on and it saves us so much money. We are on hauled water, so water is expensive and very precious to us and this stops the evaporation which helps us so much with the water situation. Especially when monsoon season comes, it protects the pool from the debris that can be blown in. So happy with went with them.

    Solar Safe Pool Covers

    Date: 06/07/2024

    Wow what a great review. We are working hard to educate more of the water haulers in your area to understand the benefits of our cover. To have the best safety product, save our precious water and pay for itself is a great thing. Monsoons are coming!!!
  • Review fromGuy P

    Date: 05/01/2024

    5 stars

    Guy P

    Date: 05/01/2024

    Added the cover first as a safety feature with our granddaughter, and a dog who swims like a rock. It keeping it covered during the winter months save a ton of time for spring start up.Very pleased with the service and care they took to assure my cover fit correctly and trained us on the process.I added the reel later which made the removal and re-installation a 1 person job.Still takes time and care to get the process but they have always answered my questions.

    Solar Safe Pool Covers

    Date: 06/07/2024

    Thank you for your nice review. We are pleased that you are getting our greatest asset of keeping kids and rock bearing dogs safe. You are on your way to paying for the cover with lower operating costs while having the best pool safety.
  • Review fromKelley L

    Date: 02/21/2024

    5 stars

    Kelley L

    Date: 02/21/2024

    We purchased our pool cover in August 2023 and officially covered our pool in November 2023 for the winter. It's amazing the amount of dirt and blowing debris that has been collected on the cover in the last 4 months. When we have had rain, it has been easy to pump the water off the cover. Sure cuts down on having to clean pool filters. We still run our pool pump to continue to circulate the water in the pool, but have cut down on the time the pump runs. Since putting the cover on, we have not had to add so many chemicals to maintain the water balance. The cover is easy to put on (great lessons from the guys who made the cover) and take off.

    Solar Safe Pool Covers

    Date: 02/22/2024

    Thank you for your nice review. Keeping dirt out of the pool is a benefit that everyone enjoys regardless of the reason why you purchased a pool cover. By reducing your pump running time and chemical usage you are on your way to paying for the cover
  • Review fromRichard T

    Date: 10/13/2023

    5 stars

    Richard T

    Date: 10/13/2023

    This is the first year we have our cover, we have installed it 2 times since we got it. It is very manageable to put on and remove. We leave for the hot summer months and when returning the cover is dirty but the pool is clean and water in great condition. This product does exactly what we were looking for.

    Solar Safe Pool Covers

    Date: 10/14/2023

    We appreciate your review and overview of how well the cover allows you to hibernate your pool during the summer when you are gone. So many people that are "snowbirds" have the problem of how to take care of their pool in their absence during the summer months. The Powerlock cover does a great job without having to hire a pool service company just for the summer months.

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