Complaints
This profile includes complaints for Delta Security Services's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 2 total complaints in the last 3 years.
- 1 complaint closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:06/07/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On Monday June 3 one of there driver hit my dog and throw her body like trash I had no contact with one from there. I had to pay 330 to get get her ashes and I still have no answer what going to happen to driver, what about my dog I have witness that said he hit her on purpose
Business Response
Date: 06/12/2024
I am not aware of this incident. I have reached out via a ****** review that was left from this person, and I asked for the person to contact us or give us contact information so I could contact them. We have not received any contact information or any information even regarding this matter. I am not sure if this even happened. We did just release a very disgruntled employee that had made threats of leaving bad reviews. I have checked all of our vehicles and there are no damages and I have checked all of the in-car video from the last 14 days and have not found any incidents that corroborate an incident of this magnitude. Please let me know what we need to do from here
Thank you
*****
Customer Answer
Date: 06/12/2024
I have try to called that office and the person said you will call me if you can please call me at ********** I would really appreciate thank you.Initial Complaint
Date:12/15/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
STOLEN PAYROLL ACCOUNT THROWN IN JAIL MCSO ******* ******* CENTER ******* SHELTER SERVICE ******************************************************** *****Business Response
Date: 12/16/2023
this is not a customer or vendor. The we provide ******************** for a customer that handles special needs, mentally ill and drug rehabilitation. the individual in question was removed from the property for legal violations and the ************************* ultimately removed her from the property. the individual has a history of filing false complaints to try and get employees fired from their jobs. if you have any questions please feel free to reach out to myself or to *********************** COO. we are in the office Monday through Friday 9am to 5pm
thank you in advance
************************* CEO
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