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Business Profile

Surgical Center

Surgical Group of Arizona, PLLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Denise P

    Date: 02/29/2024

    ************************* is knowledgeable and has a great bedside manner. Her medical assistants are awesome as is her receptionist. Her surgical scheduler is also wonderful. Unfortunately, I have to give them a one-star rating due to their billing practices. I was charged upfront a $1700 charge which did not make sense to begin with. I ended up owing only $305 dollars. Now it has been nearly 2 months since my procedure and I was just told it would be 60 days before I would receive my nearly $1400 refund. Or at least that is what the billing department and office manager told my insurance company- since they stopped returning my calls. I also overpaid the hospital although they (the hospital) refunded me 3 weeks later. That is the standard. It is sad that I will not be returning to such a great doctor because of this, but I have no choice. Sadly, she probably has no idea of what is happening. The comments made to me by her office manager were also offensive and rude. Beware, if you are asked to pay up front a random amount. Call your insurance first.

Surgical Group of Arizona, PLLC is NOT a BBB Accredited Business.

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