About
Overview
BBB Accredited Since: 2/5/2015
Years in Business: 20
Payment methods:
All credit cards, checks.
BBB Accreditation & Rating
About This Business
Photos and Videos
Business Details
- BBB File Opened:
- 8/2/2005
- Business Started:
- 11/9/2004
- Business Incorporated:
- 11/9/2004
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- My Computer Works Inc
- Business Management:
- Mr. Luke M Ford, President/CEO
- Mr. Tim Kohler, VP of Customer Service
- Ms. Suzie Huschke, Accounting, Finance Manager
- Mr. David Gerhart, COO
- Ms. Courtney Maher, Marketing Director
- Mr. Kerry MCW, Manager of Customer Service
- Mr. Roberto Mariani, General Manager
- Mr. Jason Polhemus, General Manager
Additional Contact Information
- Principal Contacts
- Mr. Luke M Ford, President/CEO
- Ms. Suzie Huschke, Accounting, Finance Manager
- Mr. Kerry MCW, Manager of Customer Service
- Customer Contacts
- Mr. Luke M Ford, President/CEO
- Mr. Kerry MCW, Manager of Customer Service
- Mr. Roberto Mariani, General Manager
- Fax numbers
- Primary Fax: (480) 626-1897
- Additional Phone Numbers
- Other Phone: (602) 635-6150
- Other Phone: (480) 626-1897
- Other Phone: (480) 240-9800
- Other Phone: (602) 635-6148
- Other Phone: (877) 629-6972
- Other Phone: (800) 704-1849
- Other Phone: (602) 492-5640
- Other Phone: (480) 240-9824
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Refund and Exchange Policy
- Refunds will not be issued after services have been rendered. If You request a refund on services not rendered, You will incur administrative costs, which are equal to thirty minutes of support, at $89.95 per hour. If You do not want to incur this fee, My Computer Works will keep Your service available to You for up to one year, after which a refund will not be available. If My Computer Works is unable to solve a computer software problem or determines that a customer’s computer is not repairable, a partial refund may be issued at the sole discretion of My Computer Works. A partial refund, if issued, will be determined by subtracting the number of service hours provided at $89.95 per hour from customer payments. All requests for refunds shall be made via a written notice to the My Computer Works billing department at [email protected].
- Business Categories
- Computer Repair, Internet Services, Computer Services, Computer Disaster Recovery
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