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Average of 135 Customer Reviews
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Review fromJonathan D
Date: 02/12/2024
5 starsI recommend RFA to anyone who wants to get out of a timeshare. Thanks to RFA Corporation I'm out for good!Review fromDiesel D
Date: 02/12/2024
5 starsThink twice before getting a floating week timeshare it's not worth the hassle! My husband and I couldn't book a decent date, despite not being ****** picky. We hired RFA Corporation for an exit strategy. I was skeptical at first, but to our surprise, their cancelation process was very efficient. They freed us from our timeshare contract and I would use them again if needed, but I will never own another timeshare as long as I live.Review fromMelanie B
Date: 02/09/2024
5 stars*********************** took over the intake process. I was ghosted by the original intake personnel. **** kept the line of communication consistent and went above and beyond to accommodate my service expectations. I have high expectations to say the least. Although I did not need or utilize their service I believe they deserve their 5/5 star rating. When I called the corporate office based in ******* a case manager by the name of *** returned my call the next day since I was not receiving call backs from the original intake associate. Unfortunately, that associate is no longer representing RFA. They have quality customer service! All the best to RFA ******************Review fromBright O
Date: 02/09/2024
5 starsRFA Corporation is the right company to talk to if you are in a timeshare cancellation rabbit hole. My case manager ******* explained things clearly and showed me the light at the end of the tunnel. I couldn't handle the increasing fees and the uncooperative customer service from the resort. I recommend RFA to those who are frustrated with their timeshare exit and need a proven strategy. They'll work with you, just trust the process.Review fromNico S
Date: 02/09/2024
5 starsI'm glad to have found RFA Corporation after several attempts to get out of my timeshare. I was supposed to get access to the property at a certain time each year. My resort had many restrictions and blackout dates, making it almost impossible to book a vacation when it was best for me. I recommend RFA to anyone going through a similar situation. Thanks to them I'm out for good!Review fromHubert Z
Date: 02/08/2024
5 starsRFA Corporation was professional and helpful at all times. I did have some misunderstanding of how canceling my timeshare would impact my credit score, but that was on me for not understanding. At the end of the day, I had a zero drop in my credit score and I got out of a timeshare and the mortgage payments too. These guys and gals know what they are doing and I would not recommend any other firm. RFA will shoot straight with you and they tell it like it is without any fluff. I wish more companies would operate this way in this day and age.Review fromAndrew P
Date: 02/08/2024
5 starsFinally got tired of the maintenance fees, so called special assessments, and all the issues when trying to book my stay at my timeshare. I searched online and spoke with a few exit companies. RFA was not the cheapest, but I trusted them the most. They also were not the most expensive, but I just felt like they might have been the best mix of experience and value for me. I was out of my timeshare in about 12 months AND they got me out right before my next maintenance fees were due, so that was very nice. ***** was a ******* to work with and she put up with a ton of calls and silly questions from me, but she always was so eager to help. I thank the Lord above that ***** was so patient. Anyhow, I give RFA 5 stars because they did what they said and they were very kind and easy to work with.Review fromBRENT H
Date: 02/07/2024
1 starBRENT H
Date: 02/07/2024
RFA WILL NOT CALL ME BACK REGUARDING MY TIMESHARE EXIT I AM GETTING CALLS FROM MY TIMESHARE ABOUT ANNUAL FEES DUE THREATNING TO TAKE ME TO COLLECTIONS IT HAS BEEN OVER 30 DAYS OF LOTS OF MESSAGES AND NO RETURN CALLS AT ALL
RFA Corporation
Date: 02/08/2024
Hi *****, thank you for reaching out. We understand that this process can be nerve-wracking, however also understand that we're working diligently towards a resolution for you. Per our CRM, 13 days ago your case files were being reviewed, and you also spoke with your Case Manager ***** just yesterday. Should you need anything else, please don't hesitate to reach out to your CM directly.Thank you for being a valued client of RFA Corporation!Take Care.BRENT H
Date: 03/28/2025
3/28/2025 I still have not been satisfied with *** as they are slow to return calls and have not got rid of my time share as per my contract after 18 months i would get a full refund if i requested it. I have requested it and after 3 months of attempting to get my money back no answer or returned calls from managementReview fromTimothy B
Date: 02/06/2024
5 starsI purchased a timeshare 5 years ago. I only used it maybe 2 times and they kept raising my maintenance fees every single year to the point I had a hard time covering the costs of them. When I called the resort to cancel, they somehow got me to sign another timeshare contract, and said I could use points to pay my maintenance fees. None of this makes any sense to me so I called RFA for help. I interviewed 2-3 other companies as well, but RFA had the best reviews. I am very happy with the service I received from RFA and the outcome. Ultimately, the resort settled with me and I had to pay a small fee but I am 100% out of BOTH timeshare contracts. RFA is a good company in my experience.Review fromJohannes F
Date: 01/28/2024
5 starsI realized that my timeshare agreements were filled with clauses that were incredibly negative for me. One of the contract stipulations allowed the timeshare company to increase maintenance fees at their discretion, and these fees skyrocketed every year, it was impossible to book the dates I wanted. I no longer wanted to be a timeshare owner so I looked up RFA Corporaton and called them. They were very professional and told me what to expect from day 1. Took about 9 months or so but they got me out and my credit score did not drop a point. Very good people here. Call them if you want to get out of your timeshare.
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