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Business Profile

Online Retailer

Ride Clutch

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1.01

Average of 89 Customer Reviews

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Review Details

  • Greg H

    Date: 09/04/2022

    Ordered in May and ***********'t sent, refuses to refund.

  • Nick S

    Date: 09/01/2022

    Coming up on 9 months since I ordered two shirts and still havent seen anything. Got an email saying it shipped in August but all they did is create a shipping label nothing ever shipped. Says my order was fulfilled. No reply to my emails either. Total BS scam. In contact with my attorney about getting proof of entries on the contest. If they cant prove entries were submitted they will be sued. I recommend everyone do the same.

  • Aaron R

    Date: 08/30/2022

    Never shipped my $80 order, wont refund me, been weeks since I ordered. It clearly states 3-5 business days to ship. Its been 3-5 business WEEKS.

  • Clint S

    Date: 08/15/2022

    I ordered a shirt 6/14/22 still havent received anything and they keep telling me they cant refund my money, but said they refunded a previous order of mine that I didnt even order and they sent proof of refund and it was to somebody else didnt have my name on it, this place is a joke and a scam

  • Hailey M

    Date: 08/13/2022

    If I was able to give them 0 stars I would. Ordered in April, waiting months, I contact them and they refused to refund my $80 I spent with them. Giving a constant run around. It will be shipped within a few weeks I comment on their instagram posts to try and get their attention again but they only blocked me from commenting. They shipped my package 2 months ago **** has yet to receive the package. But they can post constantly on instagram about giveaways with 30,000-50,000$ bikes and 15thousand in cash. They got that money from scamming customers.

  • Chandler C.

    Date: 08/12/2022

    If I could give no stars I would. Took them 2 months and horrible communication to ship my order. I also ordered during the time where they promise every order in that time frame 1$-500$ mystery cash and that was never received as well. Horrible company and Id recommend not ordering from them.

  • Christopher M

    Date: 08/11/2022

    I ordered a shirt 2 months ago and completely forgot about it. I get a notification today that my order has shipped. Since I forgot about the order I thought the charges were fraudulent. I emailed their customer support to cancel the order because I thought it was fraud. I get an email back from them explaining their back log and that I can pick another shirt and they will offer me 15% my next order. At the time, I still thought this was fraudulent so I replied that I didn't even place the order. They told me because of their policy they still can't cancel the order but that I should contact my bank and get the charges reversed. I checked my bank records for a charge from them adding up to the amount of the shirt and that's when I saw that I ordered the shirt 2 months ago. I asked again for them to cancel the order and to refund my money since it had been 2 months and they just keep siting their no cancellation policy. I have done business with them on several occasions and this is the first issue I have had but it will definitely be the last.

  • Dylan H

    Date: 08/11/2022

    Ordered 2 shirts from them a couple weeks ago and still no response from them when I tried to contact them about it and no confirmation that my order has even shipped.

  • Bradley D

    Date: 08/10/2022

    They literally take your money and run with it. Once you order, its not gonna come. Theres a reason why they lost their BBB accreditation. They also sift through all of the comments regarding bad customer service habits through Instagram and thats a massive red flag. They also continue to take orders while they continue to have issues with order fulfillments. Its unethical and shows how pathetic they all are as a company. Also, Im still sitting with orders over the past two weeks that havent been handled with whatsoever.

Ride Clutch is NOT a BBB Accredited Business.

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