We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Transmission

Aamco Transmission

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Transmission.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Amarianna S

    Date: 03/07/2025

    Aamco provides free diagnostics, which is a wonderful service. However, they do recoup their money on the back end. I brought my car in (2020 **** to get the clutch replaced. The shop dragged their feet when opening the claim which delayed service by a couple days. The shop manager informed me that the work is covered under warranty BUT the warranty company won't cover the entire cost of repairs. Aamco is charging $3,700 but the warranty company will cut a check for $2,300 for a total out of pocket expense of about $1,400 (all costs are rounded to nearest hundred for review purposes). I called the warranty company who states the work is covered 100% EXCEPT for the labor. The Aamco requested 8.7 hours but the warranty company will only cover 8 hours, as that is the industry standard. The warranty company looked over the estimate and notes again and stated there shouldn't be an out of pocket expense except for 0.7 labor hours. I went to the Aamco to discuss the discrepancy. The Aamco manager explains the $1,400 out of pocket expense as being the difference between their quote and what the warranty company will pay. The expense comes from their labor rate of $225/hour and the mark-up they do on parts so they can warranty them. The Aamco manager states that "no one will do that clutch job for what the warranty company will pay."I took my car and brought it right to the *** Dealership. They did diagnostics and agreed with the clutch work needed. They modified the claim and uploaded their estimate to get approval. The *** Dealership calls to provide the update and estimate of out of pocket expense of $0! I only owe the deductible! Aamco Transmissions in Surprise, AZ was trying to grow their pockets one young woman at a time.

  • Michael W

    Date: 12/07/2023

    Charged $2734.40 for used transmission never installed, torque converter, instead!

Aamco Transmission is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.